All installation and configuration problems and questions
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by ruben23 » Mon Jul 06, 2020 7:38 pm
Version: 2.14b0.5
SVN Version: 3260
DB Schema Version: 1598
DB Schema Update Date: 2020-06-30 12:36:15
Password Encryption: DISABLED - S1 - C1
Auto User-add Value: 101
Recording Prompt Count: 0
Install Date: 2020-06-30
asterisk13-vici
HI guys any idea when i loginas agent i can see the mute button its not there
https://i.postimg.cc/4x07zTsF/Mute.png
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
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ruben23
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- Location: Davao City, Philippines
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by carpenox » Mon Jul 06, 2020 9:39 pm
its disabled by default because it makes asterisk unstable.
Alma Linux 9.3 | SVN Version: 3822 | DB Schema Version: 1711 | Asterisk 18.18.1
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carpenox
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by ruben23 » Tue Jul 07, 2020 8:12 am
@carpenox
How to enable it.? i been using this all along just when i installed a new system, but i did not get to see it
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
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ruben23
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- Posts: 1161
- Joined: Thu Jul 31, 2008 10:35 am
- Location: Davao City, Philippines
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by mflorell » Tue Jul 07, 2020 8:56 am
There's a new agc/options.php setting you can enable for this:
$ast13_volume_override = '0'; # set to 1 to allow agent to use volume controls even on Asterisk 13 servers
Just change that to '1' and the volume/mute buttons will reappear
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mflorell
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by ruben23 » Tue Jul 07, 2020 10:47 am
@Matt
Thanks a lot for this, why is it remove by default.? are there any major issue with it.?
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
-
ruben23
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- Posts: 1161
- Joined: Thu Jul 31, 2008 10:35 am
- Location: Davao City, Philippines
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by mflorell » Tue Jul 07, 2020 6:50 pm
Yes, it has been causing frequent Asterisk crashes on some client systems, so we have disabled it by default now.
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mflorell
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by appy » Mon Jul 20, 2020 8:23 am
Hi,
there is no agc/options.php. instead, i changed the agc/options-example.php >$ast13_volume_override = '0'; # set to 1
however the volume buttons still not appear
please advice if there is something else that may be required.
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Vicibox: 8.1.2, Version: 2.14b0.5
SVN Version: 3256, DB Schema Version: 1596
Asterisk Version: 13.21.1-vici
Environment : Hosted vicidial Server
server setup : express single server
hardware : 3.4 GHz, Intel Xeon Platinum 8124M,
250 GB SSD, 5.25 GB Ram.
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appy
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by mflorell » Mon Jul 20, 2020 8:32 am
You have to create a new "options.php" file, or copy the options-example.php file to options.php. This was done so that your options will survive an upgrade.
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mflorell
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by appy » Mon Jul 20, 2020 9:08 am
Thanks Matt. Works perfectly.
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appy
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by Farzvoip » Fri Jun 10, 2022 5:37 am
Hello all,
I have created the options.php and made changes what you have said to change, and reboot the system, but still now option of volume and mute and unmute button. please someone guide me.
Image Link
https://postimg.cc/gallery/W3YmLjJVERSION: 2.14-858a
BUILD: 220513-0819
© 2022 ViciDial Group
Asteris version 13.29.2-vici, tried in vicibox 9.0.0, 9.0.1, 9.0.3 and 10.0.0
server Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz
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Farzvoip
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