WebRTC based webphone for Vicidial

[chornyi_taras]

Hi all,

Wanted to share with community webphone for vicidial. It is based on SIP.js library and released under MIT license.
More information you can find at project page on github https://chornyitaras.github.io/PBXWebPhone/

Webphone was tested with ViciBox: 7.0.3 | VERSION: 2.12-559a BUILD: 160611-2230.

It supports autoanswer, so no action from agent required (just login and start work )

[iboam]

I create my csr @ https://www.hostgator.com/generatecsr and they send to me csr code and rsa key code, then i bought my ssl certificate @ https://www.ssls.com/ssl-certificates/geotrust-rapidssl for $9.95 and they send to me intermediate.csr, hostname.ca-bundle and hostname.p7b i found that

privkey.pem = rsa private
cert.pem = certificate
fullchain.pem = ?

[chornyi_taras]

if it's for Apache you can skip setting SSLCertificateChainFile or
from wiki

Code: Select all

    #   Alternatively the referenced file
    #   can be the same as SSLCertificateFile when the CA
    #   certificates are directly appended to the server
    #   certificate for convinience.


[chornyi_taras]

then i bought my ssl certificate

why not to use https://letsencrypt.org/

[iboam]

I did it before read your post, my server it's running under this ssl and works fine without the pems file ... so may i skip this step under apache or it's required ????? because i have tried several times and can't get it

[chornyi_taras]

If you can connect to Vicidial agent screen using secure connection (https://domain/agc...) you can skip Apache configuration section.

[williamconley]

Once SSL's running, ignore everyone and stop modifying your system.

[iboam]

i dismiss all pem settings. i'm getting an error: "An Error occurred while connecting to the websocket."

asterisk:

Code: Select all

[Jun 22 17:49:46] ERROR[26496][C-00000359]: res_rtp_asterisk.c:1344 ast_rtp_dtls_set_configuration: Specified certificate file '/patch/to/your/cert.pem' for RTP instance '0x7f9604001388' could not be used
[Jun 22 17:49:46] ERROR[26496][C-00000359]: chan_sip.c:5731 dialog_initialize_dtls_srtp: Attempted to set an invalid DTLS-SRTP configuration on RTP instance '0x7f9604001388'
[Jun 22 17:49:46] NOTICE[26496][C-00000359]: channel.c:5690 __ast_request_and_dial: Unable to request channel SIP/5000


[chornyi_taras]

You need to configure asterisk. Asterisk works only with pem format. You can convert your SSL certificate and private key using openssl.
http://stackoverflow.com/questions/9917 ... -crt-files

[williamconley]

OK: So you got SSL working but NOT the webrtc wss. Note that "/patch/to/your/cert.pem" should be replaced with the Actual "PATH" (not patch) and filename of the pem file after you've created it. Assuming you were not supplied with one when you purchased your cert.

[chornyi_taras]

It can help

Code: Select all

openssl pkcs7 -in certificate_file.p7b -print_certs -out cert.pem
openssl rsa -in /path_to_your_rsa_private -outform pem > privkey.pem


[chornyi_taras]

"PATH" (not patch)

Updated wiki. Thanks

[iboam]

It's weird ... i did everything from https://github.com/chornyitaras/PBXWebPhone/wiki and can't get it to work then tried SIPML5 and it is up and running, very stable.

[chornyi_taras]

Do you see any errors?
Are you using latest source of PBXWebPhone?

[iboam]

Yes i downloaded yesterday after the mute update. now i have running SIPML5 i just have to auto-register and auto answer when vicidial call to the webphone, but it's very stable

[chornyi_taras]

What about errors? Do you see any of them when using PBXWebPhone?

[iboam]

have you installed a server from scratch with this webphone ?? there are not any missing steps on the description ?? i bought a real ssl certificate i have this files *.crt, *.key, *.ca-bundle, *.csr, *.p7b

[chornyi_taras]

have you installed a server from scratch with this webphone ?? there are not any missing steps on the description ?? i bought a real ssl certificate i have this files *.crt, *.key, *.ca-bundle, *.csr, *.p7b

Yes I have. I've installedinstalled a server from scratch with this webphone.
You need to conver your SSL serteficate/key to pem format, so asterisk can work with them.

[iboam]

ok i have some questions ....
1- would be posible if i install the ssl to use ip phones for some users ???
2- how do i install the ssl certificate that i already bought
3- how do i convert my ssl certificate to pem

[williamconley]

I think you should start here: http://bfy.tw/6qn7

[chornyi_taras]

ok i have some questions ....
1- would be posible if i install the ssl to use ip phones for some users ???

yes

2- how do i install the ssl certificate that i already bought

for apache and asterisk - follow corresponding section in Wiki https://github.com/chornyitaras/PBXWebPhone/wiki

3- how do i convert my ssl certificate to pem

openssl pkcs7 -in certificate_file.p7b -print_certs -out cert.pem
openssl rsa -in /path_to_your_rsa_private -outform pem > privkey.pem

[iboam]

ok i have some questions ....
1- would be posible if i install the ssl to use ip phones for some users ???

yes

2- how do i install the ssl certificate that i already bought

for apache and asterisk - follow corresponding section in Wiki https://github.com/chornyitaras/PBXWebPhone/wiki

3- how do i convert my ssl certificate to pem

openssl pkcs7 -in certificate_file.p7b -print_certs -out cert.pem
openssl rsa -in /path_to_your_rsa_private -outform pem > privkey.pem

SSLCertificateChainFile /path/to/your/fullchain.pem ???

[chornyi_taras]

You can skip this setting

[iboam]

ok letme try and i let you know .... could we do an screen share in 2 hours ???

[chornyi_taras]

i think yes

[iboam]

ok thanks !!!! i letyou know

[iboam]

I think you should start here: http://bfy.tw/6qn7

That was funny LOL

[williamconley]

I think you should start here: http://bfy.tw/6qn7

That was funny LOL

I thought you might.

[rustynail]

Hey guys,

I am having a strange problem. I have successfully configured PBXWebphone and its working fine but there are couple of pcs from where it wouldn't work and throws error: I have compared the logs from successful pc and from unsuccessful and both are same except from the line where error is show. Chrome version is also same on both locations.

Error log is attached.

https://pastebin.com/qvegcwxK

Cheers!

[williamconley]

Hey guys,

I am having a strange problem. I have successfully configured PBXWebphone and its working fine but there are couple of pcs from where it wouldn't work and throws error: I have compared the logs from successful pc and from unsuccessful and both are same except from the line where error is show. Chrome version is also same on both locations.

Error log is attached.

https://pastebin.com/qvegcwxK

Cheers!

Have you tried moving the agents between working and non-working? See if the problem follows the user/phone to the new workstation.

[chornyi_taras]

Can you please open https://203.37.28.55:8089/ws on PC that have issue with webphone?

[rustynail]

Sorry for delay is response... its working fine now. Thanks for a wonderful product.
Thread can be closed now as its solved.
Cheers

[virtualsky]

Hi all,

Wanted to share with community webphone for vicidial. It is based on SIP.js library and released under MIT license.
More information you can find at project page on github https://chornyitaras.github.io/PBXWebPhone/

Webphone was tested with ViciBox: 7.0.3 | VERSION: 2.12-559a BUILD: 160611-2230.

It supports autoanswer, so no action from agent required (just login and start work )

I have installed it successfully so it is showing on agc only Ready and Mute..no web phone is showing..Am I missing something?

[williamconley]

https://viciphone.com/

[virtualsky]

https://viciphone.com/

It worked, thanks William but I just want to know does PBXWebPhone deprecated or is it for some other version?

[regiospartanmty]

https://viciphone.com/

gracias!