Requesting call back instead of placing on hold

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Requesting call back instead of placing on hold

Postby pifiu » Sat Aug 10, 2013 2:24 pm

I was wondering if vicidial offers the ability to offer callers waiting on hold, to receive a call back instead of continuing to wait on hold?

How do you configure this if it supports it?
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Re: Requesting call back instead of placing on hold

Postby williamconley » Sat Aug 10, 2013 4:04 pm

have you read the manual?

yes, it is supported. if i recall correctly, step by step instructions are included in the manual and reprinting them here would be ... redundant. 8-)

do you have vicidial installed?
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