Method for call flow tracking

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Method for call flow tracking

Postby Nefariousparity » Sun May 31, 2020 8:50 pm

Hello, outside of maybe a packet capture, or sngrep. Is there a way to run a test to track the amount of time from when customer answers, passes through AMD, and agent says hello? And if so is there a way I can possible track that?

Is this performed int he AMD LOG report? Can someone help me understand how to read that?
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Re: Method for call flow tracking

Postby carpenox » Sun May 31, 2020 10:32 pm

couldnt you do that though the asterisk cli using sip debug? i mean it would be alot to sift thru but just to get an idea?
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Re: Method for call flow tracking

Postby Kumba » Mon Jun 01, 2020 4:22 pm

AMD all happens after the SIP 200 OK. There's no SIP status that will tell you what AMD is and isn't doing. You'd need to pull that directly from the Asterisk CLI or logs.
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Re: Method for call flow tracking

Postby Nefariousparity » Wed Jun 03, 2020 1:02 pm

Kumba thank you.
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