Hi All,
We've successfully setup a soundboard on a cloud based server and everything seems to work fine except.......
The only problem is, when an agent logs into Vicidial, they cannot see the soundboard.
The only way for the soundboard to appear is to client on the "Script" tab and then click on the "Refresh" link on the right. I've tried both cloud and local installations and have experienced the same results.
Is there a solution to this?
Ideally, I'd like to have a tab at the top of the screen with "Soundboard" listed and have all the prompts there. Is that possible? If so how?
Thanks in advance
Vicibox 8.01 from .iso | Vicidial 2.14-547c Build 180126-0855 | Asterisk 11.25.1-vici | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel Core i5 2400 | 4gb RAM | 250gb HDD