Call Menu to Ingroup Funny Number

[Nefariousparity]

Person Calls DID ---> Call Menu Press 3 speak to agent ---> Weird numbers for caller ID "V62613230200002634 " example.

Kind regards.

[mflorell]

You need to use CLOSER as the Handle Method when sending the call into the In-Group from the Call Menu if you are doing outbound Survey transfers from Call Menu(which is what it looks like you are doing).

[Nefariousparity]

I will do this. What it is, is people calling inbound, and hitting our menu. Thanks Mflorrell! Keep up the great work! Vicibox 4 Life!