Question about Sangoma USB-Stick with ViciBox 3.1(.a)

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Question about Sangoma USB-Stick with ViciBox 3.1(.a)

Postby ronator » Wed Mar 16, 2011 12:16 pm

hello dudes,

I installed a fresh vicibox-3.1.a with the new SVN-Code. This time I wanted to set it up more professional in that I try to get this usb-voicetime-stick running - to defend myself: back in those days with 40 agents, vicinow and ztdummy were fine, but I read so many good things about these voicetime sticks relating to MOH and time critical actions, that I thought, if I already got a cluster, why not adding usb-voicetime ...

I installed vicibox 3.1.a because I had no installation issues and the "sagoma-script" (saying YES to usb voicetime) finished with no errors at all (these ugly perl errors).

After that, I wanted to see the performance, so I read everything I could find about DAHDI and its tools - and I was really disappointed that I had not so good results as expected on an empty telephony server with usb-voicetime compared to a server with 50 agents on it, 20 simultanous calls, MOH and recording - and dahdi without voicetime. On the "dummy"-system i got 99.91 as average from dahdi_test and on the new "sangoma"-system I got 99.97 and worse! I could not believe that this is what I should have expected - I expected values around 100% (when there is nobody logged in at least!)

That's why I suspect, there is something missing. I already follwed the thread of kumba ( http://www.vicidial.org/VICIDIALforum/v ... highlight= )
getting the other kernels (and stuff) - but right by now I am not sure if I mix it all up - sangoma cards , voicetime sticks , bad results.
Maybe the PCI-Interfaces are lame, there is no interrupt-sharing and so I decided to post here some screen outputs and you might let me know if everything is allright, okay :-) ?

After booting the machine, dmesg gives me:
Code: Select all
dahdi: Telephony Interface Registered on major 196
dahdi: Version: 2.4.0
wanpipe_voicetime: Loading WANPIPE VoiceTime (USB) Driver - v1.0.9
wanpipe_voicetime: Probing WANPIPE VoiceTime (USB) device on 2 ...
usbcore: registered new interface driver wanpipe_voicetime
dahdi: Registered tone zone 0 (United States / North America)
.
.

- looks good to me -

bootscreen shows the following
Code: Select all
some lines about Invalid Rules udev/dahdi.rules .... (shall I be concerned?)
Loading DAHDI drivers
Starting Sangoma Wanrouter driver
ERROR: Wanpipe Configuration file not found
/etc/wanpipe/wanpipe1.cfg

Sangoma failed to load! Fallback to wanpipe_voicetime module !
Configuring DAHDI Hardware
Dahdi ver. Tools 2.4
Dahdi ver. 2.4
Channel map
0 channels to configure


some lines of interest may be when restarting vicidial
Code: Select all
/etc/init.d/vicidial restart

 2735 pts/4    00:00:00 asterisk
Stopping asterisk
Asterisk stopped
dahdi                 199412  1 wanpipe_voicetime
crc_ccitt               1403  1 dahdi

Router is already stopped !

wanpipe_voicetime       6931  0
dahdi                 199412  1 wanpipe_voicetime
usbcore               192087  4 wanpipe_voicetime,uhci_hcd,ehci_hcd
dahdi                 199412  0
crc_ccitt               1403  1 dahdi
Stopped Vicidial
Loading DAHDI drivers
Starting Sangoma wanrouter driver

ERROR: Wanpipe configuration file not found:
               /etc/wanpipe/wanpipe1.conf

Sangoma failed to load! Fallback to wanpipe_voicetime module!
Configuring DAHDI Hardware
DAHDI Tools Version - 2.4.0

DAHDI Version: 2.4.0
Echo Canceller(s):
Configuration
======================


Channel map:


0 channels to configure.

rolling Asterisk messages log...
rolling Asterisk event log...
rolling Asterisk cdr logs...
mv: cannot stat `/var/log/asterisk/cdr-csv/Master.csv': No such file or directory
mv: cannot stat `/var/log/asterisk/cdr-custom/Master.csv': No such file or directory
rolling Asterisk screen log...
rolling Asterisk root screen log...
mv: cannot stat `/root/screenlog.0': No such file or directory
rolling Asterisk var log screen log...
mv: cannot stat `/var/log/asterisk/screenlog.0': No such file or directory
FINISHED... EXITING
 - conferences reset
 - vicidial_conferences reset
 - vicidial_manager delete
 - vicidial_auto_calls delete
 - vicidial_live_agents delete
 - vicidial__users delete
 - vicidial_campaign_server_stats delete
 - vicidial_hopper delete
Starting Asterisk started screen
changed directory
started new screen session
detached screens
raised ulimit open files
Asterisk started... screen logging on


Started Vicidial


a lsmod gives this:
Code: Select all

Module                  Size  Used by
wanpipe_voicetime       6931  0
dahdi                 199412  1 wanpipe_voicetime
crc_ccitt               1403  1 dahdi
edd                     8720  0
mperf                   1255  0
loop                   14329  0
dm_mod                 72644  0
sg                     27508  0
sr_mod                 14351  0
cdrom                  37760  1 sr_mod
ata_generic             2743  0
ata_piix               20105  0
tg3                   134181  0
hpwdt                   6295  0
e100                   33772  0
hpilo                   7458  0
iTCO_wdt                9990  0
shpchp                 29880  0
libata                185636  2 ata_generic,ata_piix
iTCO_vendor_support     2570  1 iTCO_wdt
pci_hotplug            27789  1 shpchp
pcspkr                  1614  0
e752x_edac             12786  0
floppy                 57461  0
edac_core              40558  1 e752x_edac
container               2503  0
button                  5417  0
uhci_hcd               25852  0
ehci_hcd               52739  0
cciss                  95054  3
scsi_mod              159145  4 sg,sr_mod,libata,cciss
usbcore               192087  4 wanpipe_voicetime,uhci_hcd,ehci_hcd
fan                     3539  0
thermal                17325  0
processor              40471  0
thermal_sys            14703  3 fan,thermal,processor


dahdi_test on this system says:
Code: Select all
Opened pseudo dahdi interface, measuring accuracy...
99.975% 99.970% 99.975% 99.976% 99.975% 99.975% 99.975% 99.976%
99.975% 99.974% 99.975% 99.975% 99.975% 99.975% 99.976% 99.975%
99.975% 99.975% 99.976% 99.974% 99.975% 99.975% 99.975% 99.976% ^C
--- Results after 24 passes ---
Best: 99.976 -- Worst: 99.970 -- Average: 99.974831, Difference: 99.974832


dahdi_test on a running system (vicibox 3.0.6, no usb voicetime) gives this:
Code: Select all

Opened pseudo dahdi interface, measuring accuracy...
99.958% 99.974% 99.997% 99.961% 99.971% 100.000% 99.994% 99.995%
99.638% 99.971% 99.655% 99.998% 99.995% 99.993% 99.998% 99.644%
99.971% 99.991% 99.644% 99.994% 99.987% 99.986% 99.619% 99.991% ^C
--- Results after 24 passes ---
Best: 100.000 -- Worst: 99.619 -- Average: 99.913494, Difference: 100.011874


Question: Do I have usb voicetime installed correctly ?

If you guys can help me out, I swear I will order the other three sticks (that I will need for my cluster if i get it up and running performantly) here from the vicidialgroup !!! Is that a deal ?

best wishes,
r0n
ronator
 
Posts: 128
Joined: Tue Oct 27, 2009 8:35 am
Location: Berlin

thx

Postby ronator » Thu Mar 17, 2011 9:29 am

Mr. Kudlek already answered !
ronator
 
Posts: 128
Joined: Tue Oct 27, 2009 8:35 am
Location: Berlin

Postby mflorell » Thu Mar 17, 2011 10:58 am

Thank you Martin :)
mflorell
Site Admin
 
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