List Loading Error

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List Loading Error

Postby kolucoms6 » Sat Sep 06, 2008 3:01 pm

I am getting an error when i am trying to load list :

Line : 77
Char : 1
Error : 'document.forms.0.leadfile' is null or not an object.
Code : 0
Url : ip/path/new_listloader_superL.php

[/img]
kolucoms6
 
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Postby kolucoms6 » Sat Sep 06, 2008 3:37 pm

I tried Custom layout but it gives above error.

I tried Std Vicidial , it works.

I tried below test file :

100001|10001|107|1|7275551213|mr|JOHN|Q|PUBLIC|249 MUNDON ROAD|MALDON|FL||||33709|USA|M|1970-01-01|TEST@TEST.COM|nothing|comments
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Postby mflorell » Sat Sep 06, 2008 7:17 pm

What is the build and version of the lead loader page?

What format of file are your files in?
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Postby kolucoms6 » Sat Sep 06, 2008 9:05 pm

LIST LOADER- VERSION: 2.0.4-24 BUILD: 80428-0417

Tried CSV format.
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Postby mflorell » Sun Sep 07, 2008 7:47 am

Can you post the first line of your file as well as the filename?
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Postby kolucoms6 » Mon Sep 08, 2008 9:36 am

File Name : test.csv

FirstName LastName Address City State Phone
John Smith 12, Northrern Avenue NEW York NY 7271239081
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Postby mflorell » Mon Sep 08, 2008 12:34 pm

are the commas and quotes not showing here on the forum, or do you not have any in the file?
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Postby kolucoms6 » Mon Sep 08, 2008 12:39 pm

I can open it in Excel but not in wordpad or notepad.

I tried below one using Customer Format but same problem :

100001|10001|107|1|7275551213|mr|JOHN|Q|PUBLIC|249 MUNDON ROAD|MALDON|FL||||33709|USA|M|1970-01-01|TEST@TEST.COM|nothing|comments
kolucoms6
 
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Location: India

Postby mflorell » Mon Sep 08, 2008 7:30 pm

If even the sample files are not working then there is usually a problem with your installation such as wrong file permissions.
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Postby kolucoms6 » Mon Sep 08, 2008 7:38 pm

It was working and then one fine morning, its NOT.
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Postby kolucoms6 » Tue Sep 09, 2008 10:46 am

Does it mean Re-installation is the only way ?
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Postby mflorell » Wed Sep 10, 2008 6:23 am

Look and see if there is a temp file in the php upload directory or in your vicidial web directory and delete it.
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