how to recycle the leads again
Posted:
Fri Sep 28, 2018 11:02 amby llombardi
Hi,
Load a base (10,000), and configure the lead recycle. The base is finished and now I want to recycle again the lead N, NA, A, AA.
Please, help me
VERSION: 2.14-685a
BUILD: 180825-2100
Re: how to recycle the leads again
Posted:
Mon Oct 01, 2018 1:21 amby williamconley
Stop using the word "recycle", it's not what you're looking for.
Lists are RESET. Modify the list. Reset it. Then modify your Campaign and set the "Dial Status" list to N, NA, A, AA and NEW. "Dial Status" is the list of statuses the campaign will dial. After your reset of the lists, only those statuses will load into the hopper.
If you turned it on: TURN OFF lead recycle. Bad idea. Never touch it again. Seriously. (It was originally used to dial "busy signal" calls back in 30 seconds ... completely counterproductive now!!)
Thanks for posting your Vicidial Version with Build. (Please consider adding your Installation Method with Version ... as well).