Goauto dashboard stats and services not working on CE7

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Goauto dashboard stats and services not working on CE7

Postby sman » Thu Apr 07, 2016 10:46 am

On the Goautodial dashboard the server statistics do not work (just shows the circular please wait animated icon) and System Services all show as "Not Running" even though they are.

Anyone else? Just want to make sure it's not just me.

I followed this procedure and double checked everything.
http://goautodial.org/projects/goautodi ... ki/Centos7

Also followed this procedure to update to the latest from github which didn't change anything.
http://goautodial.org/projects/goautodialce/wiki/GIThub

Everything checks out. Ran the change IP script and verified the IP is correct in the database. Went through the log files and didn't see any errors. Cron jobs all appear to be correct and running. Timezones all correct. Asterisk working. File and folder permissions all look good. Even tried to open all files and folder with full 777 permission just to see what would happen but it didn't change anything.

Things seem to work so it appears to be just the dashboard statistics. I understand that as long as things work that is the important thing but I would like to try get this working if possible. I had a look through phpsysinfo which provides this info but it's several layers deep in the code so kind of hard to trace what might be going on.
sman
 
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Re: Goauto dashboard stats and services not working on CE7

Postby williamconley » Thu Apr 07, 2016 11:11 am

This post is not related to Vicidial, but to Goautodial's installation specifically. Moving to the goauto board accordingly.

1) Check your apache logs
2) Check your Browser debugger/console to see what it's doing/waiting for.

Happy Hunting! 8-)
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Re: Goauto dashboard stats and services not working on CE7

Postby sman » Thu Apr 07, 2016 11:17 am

So it's just me?

Apache log shows 500 errors for all vitals. Other dashboard things are 200 ok response. It's just the phpsysinfo stuff.

GET /application/views/phpsysinfo/vitals.php HTTP/1.1" 500


Just to be sure I have permissions set to 777 for everything so it's not a permissions issue.

If I put a test.php file in that folder that gives me phpinfo() and access it directly I can. So it's not an inability of apache to access that folder.

I verified that I can access https://my_ip_address/application/views ... vitals.php on a working goautodial install that is using CE5. Cannot access it on CE7.
sman
 
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Joined: Thu Apr 07, 2016 10:43 am


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