vicidial.org

Hello everyone,

I use goautodial with 1 seat to make cold calls.

Currently I touch +/- 40 persons per hour with an average 35% drop no agent.
I would like to maximize the number of contacts per hour at +/- 60 % and lower the contacts to drop .
Currently I use the auto dial with 4 channels.

Thank you for giving me a solution.

What about "Dial Timeout" in Campaign setting? May be you decrease dial timeout to increase calls so if anyone is not answering calls in fixed time then dialer will hangup that call dial next number.