timeout to ingroup from extension
Posted: Fri Jul 31, 2015 1:42 am
Dear All,
I am trying to chieve following call flow
Call on a DID--> Routes the call to an Extension(Agent is not logged in on this extension), after 3 rings the call is timed out to another extension---> from another extension, after 3 rings the call is timedout to the Ingroup where any agent can answer the call.
Is it possible? the guys at the 2 extensions would not like to logged in on the asterisk agent webpage.
Appreciate in advance.
the version in system settings is "2.7rc1"
I am trying to chieve following call flow
Call on a DID--> Routes the call to an Extension(Agent is not logged in on this extension), after 3 rings the call is timed out to another extension---> from another extension, after 3 rings the call is timedout to the Ingroup where any agent can answer the call.
Is it possible? the guys at the 2 extensions would not like to logged in on the asterisk agent webpage.
Appreciate in advance.
the version in system settings is "2.7rc1"