List Reset Drop Down Menu

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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List Reset Drop Down Menu

Postby mgspl » Thu Jun 18, 2015 12:25 am

Hi,
I had installed Goautodial 2.1 from a disc and its working so far so good. Only issue which i face is that whenever i am looking forward to reset the list as per my disposition it doesn't and get reset completely. However i use to get a drop down menu below the reset option where the dispositions use to come which i could choose whichever i want to reset for the particular List ID. But i am not able to get it here and i'm clueless. I came to know from someone that there are few commands and some sort of file which needs to be added and the purpose would get solved. Can anyone help me for the same?
Would be really Grateful.
mgspl
 
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Re: List Reset Drop Down Menu

Postby williamconley » Thu Jun 18, 2015 8:17 pm

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Goautodial X.X .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) AFAIK there has never been a choice of which dispositions to reset. There IS a choice of which dispositions to allow in the campaign (on the Modify Campaign page, of course).

The way it works is that the reset applies to ALL leads in a list. Then you decide which of them you want to dial ... in the campaign settings.

4) Question: What makes you believe that the list doesn't get reset "completely"? Perhaps that will help you resolve your misunderstanding.

5) Happy Hunting! 8-)

Please do not triple post!
posting.php?mode=edit&f=7&p=117827
viewtopic.php?f=7&t=34564&p=117818#p117818
viewtopic.php?f=4&t=34562&p=117816#p117816
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williamconley
 
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