Text To Speech
Posted: Mon Jun 27, 2011 4:10 pmHi, I would like to ask how we can use the Text To Speech(TTS) feature in Goautodial? Is there any script? Your reply would greatly be appreciated. TIA!
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Posted: Mon Jun 27, 2011 4:10 pmPosted: Mon Jun 27, 2011 4:32 pmYou need to buy a Cepstral voice license and concurrency license, then install Cepstral on the dialer, then TTS will work.
Posted: Mon Jul 04, 2011 4:06 pmHi Matt, thanks for the reply.
Do we have a Cepstral installation guide for TTS GoAutoDial?
We are using GoAutoDial C.E. 2.1
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Vicidial SVN 2.4-309a BUILD: 110430-1642
Asterisk 1.4.39.1-vici
DAHDI 2.4.1
Sangoma Wanpipe 3.4.20
CentOS 5.6
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I was wondering if there are settings that we need to change on the Campaigns and on the Admin TTS.
Hope you can help us out on this. Just don't have any idea on what to do after we install the voice and how to test it.
Do we have a Cepstral installation guide for TTS GoAutoDial?
We are using GoAutoDial C.E. 2.1
------------------------------------------
Vicidial SVN 2.4-309a BUILD: 110430-1642
Asterisk 1.4.39.1-vici
DAHDI 2.4.1
Sangoma Wanpipe 3.4.20
CentOS 5.6
------------------------------------------
I was wondering if there are settings that we need to change on the Campaigns and on the Admin TTS.
Hope you can help us out on this. Just don't have any idea on what to do after we install the voice and how to test it.
Posted: Mon Jul 04, 2011 4:58 pmNot that I'm aware of, but we never use Goautodial/vicidialnow.
It installs pretty easily on vicibox/openSuSE just following their instructions.
It installs pretty easily on vicibox/openSuSE just following their instructions.
Posted: Wed Jul 06, 2011 2:13 pmHi Matt,
How about in Vicidial? how can we test the text-to-speech? Do we need to edit something on Campaigns or Admin TTS?
We already installed a license voice and port from Cepstral.
How about in Vicidial? how can we test the text-to-speech? Do we need to edit something on Campaigns or Admin TTS?
We already installed a license voice and port from Cepstral.
Posted: Wed Jul 06, 2011 10:00 pmDid you enable TTS in System Settings?
Did you create a TTS prompt in the Text To Speech section?
Did you create a TTS prompt in the Text To Speech section?
Posted: Mon Jul 11, 2011 9:36 amThanks for the reply Matt! we were able to get it working.
We purchased Callie-8kHz voice from Cepstral however when we test it the voice is choppy.
Here's our TTS Text:
<break strength='strong' /> <prosody rate='+1.20'> <prosody pitch='+50%'> <prosody volume='soft'> Hi Sir.<break strength='strong' /> I am calling <break strength='strong' /> in reference to case 1. 2. 3. 4. 5 <break strength='medium' /> to conduct a quick customer satisfaction survey.<break strength='strong' /> Is the IT staff friendly.<break strength='strong' /> Press 1 for yes.<break strength='strong' /> Press 2 for no.
Your help would greatly be appreciated. TIA!
We purchased Callie-8kHz voice from Cepstral however when we test it the voice is choppy.
Here's our TTS Text:
<break strength='strong' /> <prosody rate='+1.20'> <prosody pitch='+50%'> <prosody volume='soft'> Hi Sir.<break strength='strong' /> I am calling <break strength='strong' /> in reference to case 1. 2. 3. 4. 5 <break strength='medium' /> to conduct a quick customer satisfaction survey.<break strength='strong' /> Is the IT staff friendly.<break strength='strong' /> Press 1 for yes.<break strength='strong' /> Press 2 for no.
Your help would greatly be appreciated. TIA!
Posted: Mon Jul 11, 2011 11:24 amNever tried Callie before, we usually use Allison. Could you post the recording of this to the issue tracker so we can listen to what is being said?
Have you tried it without the changes in pitch and strength?
Have you tried it without the changes in pitch and strength?
Posted: Mon Jul 11, 2011 12:59 pmWe already set it to default but it didn't make any changes. Does the sound card matters? I was able to read some forums and they mentioned that sound cards matter. Is it true?
Posted: Mon Jul 11, 2011 1:56 pmSound cards should not have an effect, and have never had an effect on the dozens of servers we have installed Cepstral on, although we have not tried every one so it could be possible.
Posted: Mon Jul 11, 2011 2:40 pmHave you encountered voice quality issues before using Cepstral voice? what could be the probable causes and its solutions?
Posted: Mon Jul 11, 2011 2:52 pmNo, we have not encountered the voice quality issues that you described with Cepstral before.
Posted: Tue Jul 12, 2011 10:54 amHi Matt,
We have already uploaded the recording to Issue Tracker:
0000509 Bugs minor new 2011-07-12 Vici TTS - Callie-8kHz Voice Sounds Choppy/Garbled
Hope you can help us with this.
Thanks!
We have already uploaded the recording to Issue Tracker:
0000509 Bugs minor new 2011-07-12 Vici TTS - Callie-8kHz Voice Sounds Choppy/Garbled
Hope you can help us with this.
Thanks!
Posted: Tue Jul 12, 2011 2:08 pmThat sounds like pretty bad TTS generation, not sure for the reason it sounds so bad, but the issue is most likely in the engine, not with your server per-se. Like I said, we never use Callie, but we will usually use static wav files for the parts of the prompt that stay the same and only use TTS for the dynamic parts, this always ends up sounding much better as a whole.
Re: Text To Speech
Posted: Wed Apr 01, 2015 11:14 amHello,
I recently installed goautodial 3.0 and I'm surprised not to see any TTS menu in the goautodial menu, neither the original vicidal GUI ? is it supported anymore ?
I recently installed goautodial 3.0 and I'm surprised not to see any TTS menu in the goautodial menu, neither the original vicidal GUI ? is it supported anymore ?
Re: Text To Speech
Posted: Thu Apr 02, 2015 5:44 amI can't speak for GoAutoDial, but Vicidial still supports it, you just have to enable it in System Settings before you see the admin sections.