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I'm not sure about your version
the latest version of Vicidial has a Manual Dial DNC setting in the campaign to enforce DNC for manual dial from the agent screen.
It's easier to disallow dialing outside Vicidial
If you want to enforce DNC for manual dial OUTSIDE Vicidial (Ie: direct dial from phone), you'll have to write an app
williamconley wrote:I'm not sure about your version, but the latest version of Vicidial has a Manual Dial DNC setting in the campaign to enforce DNC for manual dial from the agent screen.
If you want to enforce DNC for manual dial OUTSIDE Vicidial (Ie: direct dial from phone), you'll have to write an app. It's easier to disallow dialing outside Vicidial (and if all calls are in Vicidial, you capture all leads and log all calls!).
asterisknoob wrote:williamconley wrote:I'm not sure about your version, but the latest version of Vicidial has a Manual Dial DNC setting in the campaign to enforce DNC for manual dial from the agent screen.
If you want to enforce DNC for manual dial OUTSIDE Vicidial (Ie: direct dial from phone), you'll have to write an app. It's easier to disallow dialing outside Vicidial (and if all calls are in Vicidial, you capture all leads and log all calls!).
Hello williamconley, I am always your big fan because i learned a lot things from you. Can you please confirm me if it's possible to check DNC with direct phone without vicidial?
Thanks.
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