Soft Phones not Regestering

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Soft Phones not Regestering

Postby kylefoster » Thu Sep 11, 2014 12:08 pm

My Vici dialer crashed yesterday. It is back up but we are not able to log in. I use Eyebeam softphones and they will not register at either office. My vici tech no longer works for me so I am at a complete stand still. Can somebody instruct me or is there a tech looking for support work? Any further questions contact me at 888-400-7236 Thank you
kylefoster
 
Posts: 1
Joined: Thu Sep 11, 2014 11:39 am

Re: Soft Phones not Regestering

Postby gardo » Fri Sep 12, 2014 5:47 pm

You might need to repair your database. If you need professional support, send us an email: sales@goautodial.com and we'll be with you ASAP.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Re: Soft Phones not Regestering

Postby striker » Wed Sep 17, 2014 2:35 am

what error you are getting in eyebeam display
like timeout , login failed Forbidden

also post sip show peers output from the asterisk cli.
or

asterisk -rx "sip show peers"
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 40 guests