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NEED VOIP CONSULTANT TO HELP ME PERFECT MY CALL CENTER SETUP
Posted:
Fri Mar 20, 2009 9:58 amby avishenkar
I have a fully functional call center using VICIDIAL/FREE PBX/ASTERISK. I've recently converted to these systems along with VOIP from an analog setup. Everything is up and running but the quality of the calls is horrible, i'm assuming it's lack of bandwidth from our office to the hosting facility. I would like to have someone take a look at our complete setup and guide us as to what technologies to use and how.
If anyone has that sort of expertise, we can determine a flat fee for review and setup. Please contact me at Avi at GMAmodification dot com.
Posted:
Fri Mar 20, 2009 12:12 pmby ykhan
I have a fully functional call center using VICIDIAL/FREE PBX/ASTERISK. I've recently converted to these systems along with VOIP from an analog setup.
Are you using channel banks with the vicidial setup or have you switched completely to VoIP using only softphones? I have been supporting a number of systems that have run into issues following initial install. I would like to discuss your requirements in detail. Please contact at
yousaf@yousafkhan.net or +1-647-891-5426.
Posted:
Fri Mar 20, 2009 2:11 pmby mcargile
We would be more than happy to assist you with this.
Similar situation
Posted:
Mon Apr 20, 2009 5:03 pmby Source_1
We are having basically the same difficulties getting my system running correctly. We went from a possible bandwidth issue, to the quality of list, and even considering starting over from scratch with another tech. What is the biggest issue you have, maybe two brains can get two machines running very efficiently.
Posted:
Tue Apr 21, 2009 10:46 amby codehaxor
Just pm me if your interested.. would be very happy to assist you