lead information loading delay

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lead information loading delay

Postby jkidd » Fri Dec 13, 2019 5:35 pm

Hi, we require external assistance for an issue with lead information loading.

Call connects, can hear and speak, then it takes about a minute give or take a few seconds on each test to display data on screen.

We've monitored MTOP and can't see a locked SQL

We've tested another vicidial system and don't have the delay.

Looking for an expert to investigate and help troubleshoot asap. Thanks!

Obviously we're wanting to pay for this help, just let us know the hourly rate and if you can help today. Thanks
VERSION: 2.14-697a | BUILD: 190121-2019 Asterisk Version 13.21.1-vici | cluster 1 DB 4 web / diallers
jkidd
 
Posts: 82
Joined: Wed Apr 23, 2014 9:38 am

Re: lead information loading delay

Postby jkidd » Fri Dec 13, 2019 8:05 pm

Fixed this. Was the campaign setting for url on call connect.
VERSION: 2.14-697a | BUILD: 190121-2019 Asterisk Version 13.21.1-vici | cluster 1 DB 4 web / diallers
jkidd
 
Posts: 82
Joined: Wed Apr 23, 2014 9:38 am


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