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by CallcenterUAP » Sun Feb 26, 2017 3:11 pm
New 25 seat call center North of Los Angeles, looking for person to build and send a vicidial server to us and do remote (or in person) setup on our network. Support would be requested for 6 months to one year. Looking to get setup and running in 7-10 days from 2/26/17. I have one quote for around $4,000 but thought that sounded like a bit much. Please send any questions for additional clarification.
Thank you.
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CallcenterUAP
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by williamconley » Sun Feb 26, 2017 3:19 pm
http://catalog.poundteam.com/product_in ... ucts_id=35"six months support" is vague and likely to be seriously (and unnecessarily) expensive. Probably the reason for your quotation.
This is not a Microsoft environment application that you purchase with free support. Therefor the people who offer support (especially vague support) always overcharge when there's no "hourly" limit. Similar to purchasing a used car: Who would offer a multi-year warranty on a 10 year old car? Someone charging way too much, of course. lol (And before you say it: I have two ten year old cars in my driveway right now, and neither one has any problems!)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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