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Park Time Report

PostPosted: Fri Oct 12, 2012 7:21 am
by vkalp_rg
Hi,
I need a Park time report. We have a inbound setup where we need a dedicated park time report which shows the following value

Phone Number | Park Time Start | Park Time End | Park Duration | Call Start Time | Call End Time | Park Duration | Campaign ID | Ingroup | Agent ID

Please contact.

RG

Re: Park Time Report

PostPosted: Tue Oct 16, 2012 8:35 pm
by williamconley
Are there any reports that already have "some" of this information that could be extracted or condense to fit your needs?

Will this be developed for a specific version or for "Trunk"?