Sangoma Transcoder Card/GoAutoDial Configuration

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Sangoma Transcoder Card/GoAutoDial Configuration

Postby mstopkey » Fri Jul 22, 2011 10:46 am

Hello, we have a Sangoma D100 transcoder card on GoAutoDial CE 2.1 with SVN trunk. We have g729 working on the carrier and the agent phones. Manual outbound dialing and inbound calls work fine when using the transcoder card. What we cannot get to work is predictive dialing from a list using the transcoder card. It works fine if we set the carrier and agent phones to ulaw.
See topic http://www.vicidial.org/VICIDIALforum/v ... hp?t=19470
We are now to the point of hiring someone with ViciDial and Sangoma transcoding experience to finish this step.

Mark Stopkey
ViciBox 7.0.4 | Version 2.14-694a | SVN Trunk | 2803| Asterisk 11.25.1-vici |Build 181005-1738 | DB Schema 1561 | 7 64bit Telephony servers | 3 64bit Web servers | 1 64bit Database server | 1 64bit Archive server
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Postby williamconley » Mon Jul 25, 2011 8:16 pm

And you didn't just call Mike at The Vicidial Group? 8)

We've never played with this particular card, but if The Vicidial Group is too busy to accommodate you, we're certainly willing to help. (But Mike at Vicidial HAS experience with THIS hardware ...)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Postby mstopkey » Wed Jul 27, 2011 7:59 am

Hi William. Gardo got it working for us. Please review thread http://www.vicidial.org/VICIDIALforum/v ... hp?t=19470.
Two more steps and we would have had it working ourselves but we neglected to consider all network related settings of the card. (Soap server IP firewall rules, sip.conf localnet etc)
ViciBox 7.0.4 | Version 2.14-694a | SVN Trunk | 2803| Asterisk 11.25.1-vici |Build 181005-1738 | DB Schema 1561 | 7 64bit Telephony servers | 3 64bit Web servers | 1 64bit Database server | 1 64bit Archive server
mstopkey
 
Posts: 180
Joined: Sun Dec 28, 2008 1:01 pm

Postby williamconley » Wed Jul 27, 2011 3:54 pm

Excellent. Gardo is very good with hardware.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20019
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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