New project - Consultant wanted

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New project - Consultant wanted

Postby brunel » Sun Mar 11, 2018 11:06 am

New installation in the UK

We’re growing our Telesales team – at least two office-based – most will be home-based (if that works).

Initially five or six agents, could grow much larger (40+).

B2C, Outbound, calling UK consumers aged 50+ setting appointments for field sales.

I expect 50% of calls will be to mobiles – use FCT to keep call costs down?

UK Telephone Preference Service "do not call" is important – can it be done by API – or best to clean the lists first? Who’s best to use?

CRM nice to have – ideal if field sales on mobiles/tablets can use it as well for diaries – which CRM?

Where’s best to source UK B2C data?

UK Information Commissioner Office/Data Protection/GDPR would be good.

Want to be UK Ofcom compliant – minimise unconnected calls and play a recorded message if we can’t speak to the dialled call.

Will probably need blended inbound/outbound.

Agents need scripts, collect data, send emails/SMS.

Want to record 100% of the calls - it’s not a regulated industry but we want to be the good guys and make sure all of our staff treat people fairly – will need a recorded announcement for inbound calls and a simple IVR – will probably need a compliance/audit/quality control person.

What else do we need that I don’t know to ask for?

What can you provide, how long will it take, what will it cost?

Thanks for reading.
brunel
 
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Joined: Sun Mar 11, 2018 6:21 am

Re: New project - Consultant wanted

Postby BrianGambleII » Mon Mar 12, 2018 2:48 pm

Our objective is to create a financially efficient investment package for our clients while developing and growing long term partnerships. We are confident that our value-based pricing is highly competitive and will enable us to deliver the highest level of efficiency while maintaining minimal operation costs for our clients. For More info feel free to visit our web site at marketmanagementsolutions.com or contact me (818)857-8140

Brian Gamble
Director of Sales
Market Management Solutions
BrianGambleII
 
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Joined: Mon Mar 12, 2018 11:58 am

Re: New project - Consultant wanted

Postby hiteshg » Wed Apr 04, 2018 4:36 am

Lets discuss over a skype. My Skype ID : hitugohil
hiteshg
 
Posts: 32
Joined: Sun Dec 09, 2012 10:52 am

Re: New project - Consultant wanted

Postby Twigster » Wed Apr 18, 2018 10:01 am

Hello,

I'm a UK base VICIdial consultant with 5 years of managing and installing VICIdial if you still need help expanding please add me on skype : jacob.jones701

Thanks
Jake
Twigster
 
Posts: 11
Joined: Tue Oct 27, 2015 10:49 am

Re: New project - Consultant wanted

Postby boybawang » Mon Apr 30, 2018 5:13 am

Hello,

Ive got clients in the UK been deploying VIcidial / Asterisk Systems for them for the past 10 years already. Just add me on skype: deodax.cordova@gmail.com
Vicidial Installation + Configuration + Support + Custom Development
Download my ebook on installing vicidial for free http://download.vicidial.com/ubuntu/VIC ... 100331.pdf
skype: deodax.cordova@gmail.com
m: +639172063730
boybawang
 
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Joined: Sat Nov 14, 2009 1:18 pm
Location: Dumaguete City, Negros Oriental, Philippines

Re: New project - Consultant wanted

Postby comsenabler » Thu May 10, 2018 7:36 am

We are based in London, UK
For call centre or specialised solution to your exact requirement contact info@comsenable.co.uk
comsenabler
 
Posts: 2
Joined: Wed Dec 06, 2017 2:37 pm

Re: New project - Consultant wanted

Postby marveelou » Tue Jun 26, 2018 9:43 pm

Vicidial admin here, Please contact me @ marveelou@gmail.com ,skype:marveelou
Marvee Lou Ventures
System Admin/Dialer Consultant
email : marveelou@gmail.com
skype : marveelou
marveelou
 
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Joined: Thu Oct 02, 2014 8:38 pm
Location: Soong 2, Mactan , Cebu, Philippines


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