vicidial.org

I posted a patch on the bug tracker for introducing Enhanced Disconnect Logging Option 3 to address the issue of temporary carrier failures causing leads to go to ADC incorrectly.
http://www.vicidial.org/VICIDIALmantis/view.php?id=1367

what is the option breakdown of this function the help does not go into detail on the option of 2 through 6.
Is there a explanation of this somewhere?

From the help:

"Enhanced Disconnect Logging -
This setting, set to 1, enables logging of calls that get a CONGESTION signal with a cause code of 1, 19, 21, 34 or 38. Setting this to 2 will additionally log calls with cause codes of 18-CHANUNAVAIL and 102. Setting this to 3 will alternatively prevent some temporary error SIP messages on failed calls from sending the lead to ADC status. Instead, the status will be set as HUCXXX where XXX is the hangup_cause code. Eg. HUC18 for Cause 18 (SIP 408 Request timeout). Default is 0 for disabled."

Only options 0,1,2,3 are active, options 4,5,6 are there for future expansion.

Thank you.

mflorell wrote:From the help:

"Enhanced Disconnect Logging -
This setting, set to 1, enables logging of calls that get a CONGESTION signal with a cause code of 1, 19, 21, 34 or 38. Setting this to 2 will additionally log calls with cause codes of 18-CHANUNAVAIL and 102. Setting this to 3 will alternatively prevent some temporary error SIP messages on failed calls from sending the lead to ADC status. Instead, the status will be set as HUCXXX where XXX is the hangup_cause code. Eg. HUC18 for Cause 18 (SIP 408 Request timeout). Default is 0 for disabled."

Only options 0,1,2,3 are active, options 4,5,6 are there for future expansion.

I notice when option 3 is set leads that get huc 18 21 23 etc do get disposed by system but they get dialed again on next reset even though they are not set as dialable. Is this expected behavior?

pimo1974 wrote:

mflorell wrote:From the help:

"Enhanced Disconnect Logging -
This setting, set to 1, enables logging of calls that get a CONGESTION signal with a cause code of 1, 19, 21, 34 or 38. Setting this to 2 will additionally log calls with cause codes of 18-CHANUNAVAIL and 102. Setting this to 3 will alternatively prevent some temporary error SIP messages on failed calls from sending the lead to ADC status. Instead, the status will be set as HUCXXX where XXX is the hangup_cause code. Eg. HUC18 for Cause 18 (SIP 408 Request timeout). Default is 0 for disabled."

Only options 0,1,2,3 are active, options 4,5,6 are there for future expansion.

I notice when option 3 is set leads that get huc 18 21 23 etc do get disposed by system but they get dialed again on next reset even though they are not set as dialable. Is this expected behavior?

Please describe in detail "not set as dialable"? Do you refer to "called since last reset" or "status"?