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how to add multiple number

PostPosted: Mon Apr 06, 2020 2:21 pm
by rajal
Hi
I am using vicidial 3.3
I want to know what if I have a list of Contacts and each lead has more than one number .how can I add all of them and would it dial all the Alt numbers . and how to do this. please help me with that

Re: how to add multiple number

PostPosted: Mon Apr 06, 2020 3:18 pm
by mflorell
I am unfamiliar with a "3.3" version of Vicidial, but here's a brief overview of multiple number dialing options in Vicidial,
http://vicidial.org/docs/ALTERNATE_NUMBER_DIALING.txt

Re: how to add multiple number

PostPosted: Sat Apr 11, 2020 9:49 am
by Kabis
Hi Rajal,
You did not mention Auto dial or Manual Dial.
For Auto Dial,
1. Update All your contacts in a list and assign that list to campaign.
2. Open respective campaign detail view. In that You can see a tab name Auto-alt. In that you assign the status for auto alt dial.
3. Then in detail view you can find Auto Alt-Number Dialing: field. Update your alt number field in that. Now it will work.

Regards,
KABIS
Skype: kabisforu