Page 1 of 1

radio button

PostPosted: Wed Feb 06, 2019 1:38 am
by Scripts
i've been supporting agents in a call center environment in which i've seen lots of trouble tickets about radio buton ..


however, up to this day ... i'm not really familiar about radio button. may i know then what is a radio button in Vici? and in which part of Vici GUI web page can it be seen?


i tried to search on this site but i'm wondering if what i found is the definitions of radio button:

mflorell wrote:The first one is already a feature, that is the VM voicemail button in the transfer conference frame.

...




cheer!

Re: radio button

PostPosted: Wed Feb 13, 2019 3:44 pm
by dspaan
Can you tell more about these trouble tickets? Please give an example.

I have no clue what you mean even though i've been working with vicidial for over 8 years.

Re: radio button

PostPosted: Fri Feb 15, 2019 1:26 am
by Scripts
dspaan wrote:Can you tell more about these trouble tickets? Please give an example.

I have no clue what you mean even though i've been working with vicidial for over 8 years.



hi dspaan,

sorry but it doesn't really identify specifics about radio button :oops:


but when i try to understand about the trouble ticket nows, i think it's about a customization of a particular button that can function a specific call :idea:


i mean like for example a Team Leader, Supervisor or a Manager in an account or campaign wants that their agents can click something which can popup on the screen or do related things about the call they get into :?


it's just that the way i gets it ... something like if they click on CRM will immediately link to vicidial for it to call :|

Re: radio button

PostPosted: Fri Feb 15, 2019 3:00 pm
by dspaan
It seems you first need to formulate your question properly before anyone here can help you.

Re: radio button

PostPosted: Thu Mar 07, 2019 9:46 pm
by Scripts
dspaan wrote:It seems you first need to formulate your question properly before anyone here can help you.




yeah, sorry about that ... i'll just re-post sometime soon :oops:

Re: radio button

PostPosted: Fri Nov 13, 2020 9:07 am
by carpenox
the radio button is when you create a form on your lists, one of the options in the form creation is for radio buttons.....