Show extensions in user management page

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Show extensions in user management page

Postby dspaan » Tue Dec 11, 2018 3:52 am

With the new WebRTC webphone we use the user_login_first option in options.php so agents don't have to fillout their phone login which you can specify in the user account settings. It would be useful if you could see a colum with extension numbers in the user management page to make sure you don't assign duplicate extensions.
Regards, Dennis

Vicibox 8.1.2
Version: 2.14b0.5
SVN Version: 3058
DB Schema Version: 1561
Build: 181116-1133
dspaan
 
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Location: The Netherlands

Re: Show extensions in user management page

Postby williamconley » Tue Dec 11, 2018 11:18 am

Extensions are NOT related to Users. You could request to show the "Phone Login" (which may or may not be the same as the extension, but most importantly would allow avoiding a duplicate).

Have you considered sponsoring this revision? The Vicidial Group does take bribes you know (although they like to call it "hourly services"). We could make this change as well, it's a "quickie", but only The Vicidial Group can guarantee inclusion in the core for the next build. Inclusion in the core would mean the feature stays forever instead of having to be re-done after each update. PoundTeam would have to submit it for "future consideration" to the Issue Tracker and hope The Vicidial Group includes it some day (but you'd have it on your server until the next time you upgrade).

The Vicidial Group has a sales email on the home page the Home link (top left of this page).
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
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Re: Show extensions in user management page

Postby dspaan » Sun Dec 16, 2018 7:09 pm

We hae sponsored some features before and i first wanted some feedback here before asking vicidial group to build it.

PS: When you fill out the phone login and password in the user account modify screen they ARE related, especiall when you set the options.php file to user_login_first=1. In combination with a webphone it makes the phone login/pass not needed but each user still needs a unique phone login/pass. Even neater would be of course a mechanism that auto generates those when creating a new user but that's a lot more coding i expect.
Regards, Dennis

Vicibox 8.1.2
Version: 2.14b0.5
SVN Version: 3058
DB Schema Version: 1561
Build: 181116-1133
dspaan
 
Posts: 1162
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands

Re: Show extensions in user management page

Postby williamconley » Sun Dec 16, 2018 7:21 pm

dspaan wrote:PS: When you fill out the phone login and password in the user account modify screen they ARE related, especiall when you set the options.php file to user_login_first=1. In combination with a webphone it makes the phone login/pass not needed but each user still needs a unique phone login/pass. Even neater would be of course a mechanism that auto generates those when creating a new user but that's a lot more coding i expect.

phone login and password are NOT the extension.

thus my comment: showing the phone login instead of the extension would be possible.
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
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Re: Show extensions in user management page

Postby dspaan » Sun Dec 16, 2018 7:29 pm

Yeah you're right. The login and extension often are the same but can be different.
Regards, Dennis

Vicibox 8.1.2
Version: 2.14b0.5
SVN Version: 3058
DB Schema Version: 1561
Build: 181116-1133
dspaan
 
Posts: 1162
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands

Re: Show extensions in user management page

Postby williamconley » Sun Dec 16, 2018 8:04 pm

dspaan wrote:Yeah you're right. The login and extension often are the same but can be different.

Thus it's entirely possible to list the login, which may be the same as the extension, but more "involved" to list the extension. In both cases it's very simple to create a display page that shows all of them in any order you like or even just use phpMyAdmin to view whichever columns you like and edit records to assign login while looking at all columns. We've built many such 'outside vicidial' interfaces for those whose business operations require slight adjustments such as this, and we've also updated many Vicidial Admin pages to include extra data. It's Very Easy to include a field already on the User record. Including information in a "related" field, however, requires an extra step. Not a lot of extra work, but no longer just a single line (which is often the case with the simple ones).
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
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Posts: 18159
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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