agent performance detail reports modification

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agent performance detail reports modification

Postby eyeofefil » Mon Mar 12, 2018 11:13 am

I am a new guy of this community and as of now, I just want to ask if its possible for a user to modify the agent_performance_detail.php code in order for it to generate reports via time frame and not just via date? And if the user can modify it, would it affect the other reports as well?

Thanks and Regards to all
eyeofefil
 
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Re: agent performance detail reports modification

Postby mflorell » Mon Mar 12, 2018 11:42 am

Upgrade your system to the most recent svn/trunk revision, this was recently added as a feature to that report.
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Re: agent performance detail reports modification

Postby eyeofefil » Mon Mar 12, 2018 12:11 pm

I will check on that and test it in my sandbox then, thanks mflorell!
eyeofefil
 
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Re: agent performance detail reports modification

Postby eyeofefil » Mon Mar 12, 2018 2:20 pm

Image
I have just updated my sandbox and it still shows me the date range and not the time range, has anybody tried modifying the AST_agent_performance_detail.php before?

Thanks and Regards
eyeofefil
 
Posts: 13
Joined: Thu Feb 15, 2018 2:45 pm

Re: agent performance detail reports modification

Postby mflorell » Mon Mar 12, 2018 2:31 pm

admin.php version and build?
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Re: agent performance detail reports modification

Postby eyeofefil » Mon Mar 12, 2018 2:54 pm

I am not sure if this is what you are looking for

# AST_agent_performance_detail.php
#
# Copyright (C) 2017 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2

Please let me know

Thanks and Regards
eyeofefil
 
Posts: 13
Joined: Thu Feb 15, 2018 2:45 pm

Re: agent performance detail reports modification

Postby mflorell » Mon Mar 12, 2018 3:03 pm

Go to admin.php in your web browser, scroll to the bottom of the page, copy and past the version and build that are shown on the page.

As a side note, of your AST_agent_performance_detail.php code is "Copyright (C) 2017", then you did not upgrade your system to the latest svn/trunk revision.
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Re: agent performance detail reports modification

Postby eyeofefil » Mon Mar 12, 2018 3:10 pm

Front end build version shows
VERSION: 2.14-651a
BUILD: 180130-2309
© 2018 ViciDial Group

vicibox8:~ # less /usr/src/astguiclient/trunk/www/vicidial/AST_agent_performance_detail.php
<?php
# AST_agent_performance_detail.php
#
# Copyright (C) 2017 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2

I will try updating my trunk version then and come back to you once I'm done

Thanks and regards
eyeofefil
 
Posts: 13
Joined: Thu Feb 15, 2018 2:45 pm

Re: agent performance detail reports modification

Postby eyeofefil » Mon Mar 12, 2018 3:41 pm

I messed up my sandbox after I updated the svn/trunk revision, I will just install and get the latest image file from vicidial, and get back to you once I'm done
eyeofefil
 
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Re: agent performance detail reports modification

Postby eyeofefil » Mon Mar 12, 2018 5:57 pm

I have the latest version of vicidial installed and it has the features that I need, thanks!
eyeofefil
 
Posts: 13
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Re: agent performance detail reports modification

Postby mflorell » Mon Mar 12, 2018 6:43 pm

Thanks for the postback :)
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