Broadcast campaign problem

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Broadcast campaign problem

Postby snocetti » Tue Dec 16, 2008 12:05 pm

We are experimenting a problem with broadcast campaign. All the time virtual agents shows as READY and all calls are not dispositioned as answered, every call is only dispositioned as BUSY or NO ANSWER AUTODIAL... we answered a call intentionally and still not showed as answered.

this is how we setup:

exten = _9XXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten = _9XXXXXXX,n,Set(DESTINO=${EXTEN:1})
exten = _9XXXXXXX,n,Dial(SIP/8${EXTEN:1}@${TRUNK_CISCO},100,tTo)
exten = _9XXXXXXX,n,Hangup()

and this is the context to accept the call.


;exten => 8325,1,AGI(agi-texito.agi,${DESTINO})
;exten => 8325,1,AGI(agi-texito.agi,${DESTINO})
exten => 8325,1,AGI(call_log.agi,${EXTEN})
exten => 8325,2,AGI(agi-VDADautoPRUEBA.agi,${EXTEN})
;exten = 8325,1,Answer()
;exten = 8325,n,Playback(custom/preju)
;exten = 8325,n,Playback(custom/preju)
;exten = 8325,n,Playback(custom/preju)
exten = 8325,n,Hangup()


as you see we tried just doing a playback, and using REMINDER script and using a custom agi-texito.agi script, and always agents are showed as READY

in REMOTE AGENTS we setup extension to 8325 and only to have 1 line.

in campaign we setup a RATIO campaign with an autodial level of 1.5

VERSION:

ASTERISK 1.4

VERSIÓN: 2.0.4-119 CONSTRUCCION: 71125-1751
snocetti
 
Posts: 23
Joined: Wed Nov 21, 2007 5:09 pm

Postby mflorell » Tue Dec 16, 2008 4:18 pm

First, I would recommend upgrading to 2.0.4.1rc5.

What language version are you using?

Which release version of Asterisk 1.4 are you using?
mflorell
Site Admin
 
Posts: 18339
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


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