Calls are delayed over 30 seconds ...

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Calls are delayed over 30 seconds ...

Postby creativess » Tue Jul 08, 2008 10:54 am

I have a system running vicidial, it is a Dell 2X Dual Core 3.33GHz Dual 143GB 15K HD 8GB RAM.

It was working fine for a while (3 days with about 10-12 agents). It has a seperate web and database server (machines are same specs).

Problem is when trying to dial out the machine acts like it is frozen. Below is some Asterisk CLI...

Connected to Asterisk 1.2.27 currently running on vicidialnow (pid = 3147)
-- Remote UNIX connection
Verbosity is at least 4
vicidialnow*CLI> dial 12084121299@default
-- Executing AGI("OSS/dsp", "agi://127.0.0.1:4577/call_log") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Hangup("OSS/dsp", "") in new stack
== Spawn extension (default, 12084121299, 2) exited non-zero on 'OSS/dsp'
-- Executing DeadAGI("OSS/dsp", "agi://10.0.22.245:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://10.0.22.245:4577/call_log--HVcaus ... ---------- completed, returning 0
<< Hangup on console >>


It sit here for quite some time now, normally about 40-60 seconds, then it will finally place the call.
Server load is 0.00 0.00 0.00 1/111 5406

Also I am intermittently getting agi connection refused errors.

Any help would be very much appreciated!

Also if I comment out the line for the agi://10.0.22.245:4577 the call goes through instantly and works correctly.
creativess
 
Posts: 34
Joined: Sun Mar 25, 2007 5:23 am

More info...

Postby creativess » Tue Jul 08, 2008 11:04 am

vicidialnow*CLI> dial 12084121299@default
-- Executing AGI("OSS/dsp", "agi://10.0.22.245:4577/call_log") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi://10.0.22.245:4577/call_log completed, returning 0
-- Executing Hangup("OSS/dsp", "") in new stack
== Spawn extension (default, 12084121299, 2) exited non-zero on 'OSS/dsp'
-- Executing DeadAGI("OSS/dsp", "agi://10.0.22.245:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://10.0.22.245:4577/call_log--HVcaus ... ---------- completed, returning 0
<< Hangup on console >>
creativess
 
Posts: 34
Joined: Sun Mar 25, 2007 5:23 am

Postby mflorell » Tue Jul 08, 2008 11:50 am

I have no idea what that OSS/dsp is doing in there, or why your dialplan is calling for an IP address other than 127.0.0.1 in agi://

Did you set this system up yourself?

are all servers time synchronized through ntp?
mflorell
Site Admin
 
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Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


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