What should be an appropriate set of hardware for a contact center serving inbound and outbound calls, and having 35 people dialing in a shift?
There are 3 shifts operating, the solution I'm looking for should be reliabe and scalable.
Hardware Recommendation
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Hardware Recommendation
by Muhammad Hasham » Wed Jun 04, 2008 3:50 pm
- Muhammad Hasham
- Posts: 1
- Joined: Wed Jun 04, 2008 3:43 pm
hello
by eliasferreyra » Wed Jun 04, 2008 8:30 pm
i recommend you a quad core with 4gb ram, scsi harddisks 10k
and if you can please use the mysql database on another machine out
are you going to record ?
how will you be recording?
what channel?
SIP?
IAX?
ae going to use analogical lines?
and if you can please use the mysql database on another machine out
are you going to record ?
how will you be recording?
what channel?
SIP?
IAX?
ae going to use analogical lines?
- eliasferreyra
- Posts: 367
- Joined: Wed Jul 18, 2007 3:27 pm
2 posts
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