Waiting For Ring........ Problem

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Waiting For Ring........ Problem

Postby hpsmags » Sun Mar 30, 2008 12:17 pm

When we try to make a manual outbound call it says waiting for ring............ and then times out..... We cant make an outbound call what can be the problem?
hpsmags
 
Posts: 39
Joined: Fri Oct 12, 2007 9:54 am

Postby mflorell » Sun Mar 30, 2008 7:44 pm

Asterisk version?

astGUIclient version?

cli concise patch applied before compilation?
mflorell
Site Admin
 
Posts: 18339
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby ramaseshi » Thu Nov 06, 2008 9:34 am

I am also facing same problem.

I am in manual dial mode. I logged in as agent and clicked on manual dial other page came there i entered US phone number dialed.

On agent login it shows wait for ring .... message even when it is answered by remote user also. I talked user and remote user hanged up even then also it shows same info.

Please help me in this regard.
ramaseshi
 
Posts: 25
Joined: Tue Sep 16, 2008 5:37 am

Postby gardo » Fri Nov 07, 2008 7:04 am

Try upgrading to the latest version of VICIDIAL (2.0.4.1rc5). This bug is present in 2.0.4.1rc3. Most probably you're using this version.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


Return to Support

Who is online

Users browsing this forum: No registered users and 52 guests