CALLBACKS ARE NOT WORKING

[eliasferreyra]

Hello

im having problem with the callbacks functionality

because im on santo domingo and my time zone is -4
i set the linux to this -4
the vicidial server and phones to -4
and when i use the callback disposition it doesnt dial and send the call to the agent on programed time

help what more do i need to config my vicidial right?

[mflorell]

Astguiclient version?

Are these ANYONE or AGENTONLY callbacks?

Have you commented out the AST_VDhopper script and run it manually to see if it finds callbacks?

[eliasferreyra]

astguiclient version

vicidial 2.0.4
vicidial 2.0.3
AGENTONLY callbacks

i have not commented out the AST_VDhopper script
yet
what can i do on AST_VDhopper ?

[mflorell]

Agentonly callbacks are NOT automatically dialed and they do not go in the hopper. The agent needs to call them manually from their CALLBACKS link on vicidial.php