Quality Control Module - VDAD addition?

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Quality Control Module - VDAD addition?

Postby carpenox » Tue Nov 28, 2023 2:44 pm

Hey Matt I think this may be a question only you can answer, but how can I get statuses dispo'd by VDAD thru AGI to be included in quality control numbers?
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Re: Quality Control Module - VDAD addition?

Postby mflorell » Tue Feb 20, 2024 8:36 am

QC is based on the vicidial_agent_log, so only agent-handled calls will be eligible for QC review as it is currently written.
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Re: Quality Control Module - VDAD addition?

Postby carpenox » Tue Mar 05, 2024 7:57 am

damn ok, thank you, how many hours to get it included?
Alma Linux 9.3 | SVN Version: 3822 | DB Schema Version: 1711 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3 | Discord: https://discord.gg/DVktk6smbh
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Re: Quality Control Module - VDAD addition?

Postby mflorell » Tue Mar 05, 2024 8:23 am

Not really sure, we'll need to do a code review to figure out everything that would need to be changed. Send an email to <support@vicidial.com> with the full requirements for the change and we can get that back to you.
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