Problems with dialplan failover

[perlmutr]

NOTE Thruout the post I have changed @ to % because while posting I kept saying too many URL's and would not allow me to post

I have 3 sip carriers. I round robin calls thru the 3 and when a call fails I want to try it on the other carriers.

My dialplan is as follows:

exten => _1NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1NXXNXXXXXX,n,GotoIf($[${sip_provider} = 2]?10)
exten => _1NXXNXXXXXX,n,GotoIf($[${sip_provider} = 3]?20)

exten => _1NXXNXXXXXX,n,Set(GLOBAL(sip_provider)=2)
exten => _1NXXNXXXXXX,n,Noop(leadgen Dialing thru aka Customer: ${EXTEN} )
exten => _1NXXNXXXXXX,n,Dial(SIP/${EXTEN:}%aka,,To)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CHANUNAVAIL"]?30)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CONGESTION"]?30)
exten => _1NXXNXXXXXX,n,Hangup

exten => _1NXXNXXXXXX,10,Set(GLOBAL(sip_provider)=3)
exten => _1NXXNXXXXXX,n,Noop(leadgen Dialing thru Dawz Customer: ${EXTEN})
exten => _1NXXNXXXXXX,n,Dial(SIP/${EXTEN:}%Dawz,,To)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CHANUNAVAIL"]?40)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CONGESTION"]?40)
exten => _1NXXNXXXXXX,n,Hangup

exten => _1NXXNXXXXXX,20,Set(GLOBAL(sip_provider)=1)
exten => _1NXXNXXXXXX,n,Noop(leadgen Dialing thru come2voip Customer: ${EXTEN})
exten => _1NXXNXXXXXX,n,Dial(SIP/12670${EXTEN:}%come2voip,,To)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CHANUNAVAIL"]?50)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CONGESTION"]?50)
exten => _1NXXNXXXXXX,n,Hangup

exten => _1NXXNXXXXXX,30,Noop(leadgen Dialing Failover thru dawz Customer: ${EXTEN})
exten => _1NXXNXXXXXX,n, Dial(SIP/${EXTEN:}%Dawz,,To)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CHANUNAVAIL"]?35)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CONGESTION"]?35)
exten => _1NXXNXXXXXX,n,Hangup

exten => _1NXXNXXXXXX,35,Noop(leadgen Dialing Failover thru come2voip Customer: ${EXTEN})
exten => _1NXXNXXXXXX,n,Dial(SIP/12670${EXTEN:}%come2voip,,To)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CHANUNAVAIL"]?60)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CONGESTION"]?60)
exten => _1NXXNXXXXXX,n,Hangup

exten => _1NXXNXXXXXX,40,Noop(leadgen Dialing Failover thru aka Customer: ${EXTEN})
exten => _1NXXNXXXXXX,n,Dial(SIP/${EXTEN:}%aka,,To)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CHANUNAVAIL"]?45)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CONGESTION"]?45)
exten => _1NXXNXXXXXX,n,Hangup

exten => _1NXXNXXXXXX,45,Noop(leadgen Dialing Failover thru come2voip Customer: ${EXTEN})
exten => _1NXXNXXXXXX,n,Dial(SIP/12670${EXTEN:}%come2voip,,To)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CHANUNAVAIL"]?60)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CONGESTION"]?60)
exten => _1NXXNXXXXXX,n,Hangup

exten => _1NXXNXXXXXX,50,Noop(leadgen Dialing Failover thru aka Customer: ${EXTEN})
exten => _1NXXNXXXXXX,n, Dial(SIP/${EXTEN:}%aka,,To)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CHANUNAVAIL"]?55)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CONGESTION"]?55)
exten => _1NXXNXXXXXX,n,Hangup

exten => _1NXXNXXXXXX,55,Noop(leadgen Dialing Failover thru Dawz Customer: ${EXTEN})
exten => _1NXXNXXXXXX,n, Dial(SIP/${EXTEN:}%Dawz,,To)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CHANUNAVAIL"]?60)
exten => _1NXXNXXXXXX,n,GotoIf($["${DIALSTATUS}" = "CONGESTION"]?60)
exten => _1NXXNXXXXXX,n,Hangup

exten => _1NXXNXXXXXX,60,Noop(leadgen Failover all routes failed: to Customer: ${EXTEN})
exten => _1NXXNXXXXXX,n,Hangup()


Looking at a call which failed, i see the following in the carrier log:

UNIQUE ID | CALL DATE | SERVER IP | LEAD ID | HANGUP CAUSE | DIAL STATUS | CHANNEL | DIAL TIME | ANSWERED TIME | SIP CODE | SIP HANGUP REASON | PHONE NUMBER |
+----------------------+---------------------+-----------------+-----------+--------------+-------------+------------------------------------------+-----------+---------------+----------+--------------------------------+--------------+
| 1695391237.4 | 2023-09-22 10:00:37 | 192.168.10.21 | 33664274 | 19 | BUSY | Local/12392028817%default-00000000;2 | 0 | 0 | 480 | No Routes Found) | 2392028817

From my server console I see the following:

[Sep 22 10:00:37] VERBOSE[8171] dial.c: Called 12392028817%default
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Executing [12392028817%default:1] AGI("Local/12392028817%default-00000000;2", "agi://127.0.0.1:4577/call_log") in new stack
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] res_agi.c: AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=INSFRONT))
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] res_agi.c: <Local/12392028817%default-00000000;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Sep 22 10:00:37] WARNING[8172][C-00000001] ast_expr2.fl: ast_yyerror(): syntax error: syntax error, unexpected '=', expecting $end; Input:
= 2
^
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Executing [12392028817%default:2] GotoIf("Local/12392028817%default-00000000;2", "?10") in new stack
[Sep 22 10:00:37] WARNING[8172][C-00000001] ast_expr2.fl: ast_yyerror(): syntax error: syntax error, unexpected '=', expecting $end; Input:
= 3
^
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Executing [12392028817%default:3] GotoIf("Local/12392028817%default-00000000;2", "?20") in new stack
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Executing [12392028817%default:4] Set("Local/12392028817%default-00000000;2", "GLOBAL(sip_provider)=2") in new stack
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx_variables.c: Setting global variable 'sip_provider' to '2'
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Executing [12392028817%default:5] NoOp("Local/12392028817%default-00000000;2", "leadgen Dialing thru aka Customer: 12392028817 ") in new stack
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Executing [12392028817%default:6] Dial("Local/12392028817%default-00000000;2", "SIP/12392028817%aka,,To") in new stack
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] netsock2.c: Using SIP RTP CoS mark 5
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] app_dial.c: Called SIP/12392028817%aka
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] app_dial.c: SIP/aka-00000002 redirecting info has changed, passing it to Local/12392028817%default-00000000;2
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] app_dial.c: SIP/aka-00000002 is busy
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] app_dial.c: Everyone is busy/congested at this time (1:1/0/0)
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Executing [12392028817%default:7] GotoIf("Local/12392028817%default-00000000;2", "0?30") in new stack
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Executing [12392028817%default:8] GotoIf("Local/12392028817%default-00000000;2", "0?30") in new stack
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Executing [12392028817%default:9] Hangup("Local/12392028817%default-00000000;2", "") in new stack
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Spawn extension (default, 12392028817, 9) exited non-zero on 'Local/12392028817%default-00000000;2'
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] pbx.c: Executing [h%default:1] AGI("Local/12392028817%default-00000000;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----19-----BUSY---------------SIP 480 No Routes Found)") in new stack
[Sep 22 10:00:37] VERBOSE[8172][C-00000001] res_agi.c: <Local/12392028817%default-00000000;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... -------SIP 480 No Routes Found) completed, returning 0
[Sep 22 10:00:38] VERBOSE[8154][C-00000000] res_rtp_asterisk.c: 0x7fc7fc00b700 -- Strict RTP learning complete - Locking on source address 120.29.69.14:54078

It tried the call thru the first carrier and never tried the failover.

with other errors such as 503 return is does try the other carriers.

[Sep 22 10:02:58] VERBOSE[8631] dial.c: Called 12392572052%default
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:1] AGI("Local/12392572052%default-00000014;2", "agi://127.0.0.1:4577/call_log") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] res_agi.c: AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=INSFRONT))
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] res_agi.c: <Local/12392572052%default-00000014;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:2] GotoIf("Local/12392572052%default-00000014;2", "0?10") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:3] GotoIf("Local/12392572052%default-00000014;2", "1?20") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx_builtins.c: Goto (default,12392572052,20)
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:20] Set("Local/12392572052%default-00000014;2", "GLOBAL(sip_provider)=1") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx_variables.c: Setting global variable 'sip_provider' to '1'
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:21] NoOp("Local/12392572052%default-00000014;2", "leadgen Dialing thru come2voip Customer: 12392572052") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:22] Dial("Local/12392572052%default-00000014;2", "SIP/1267012392572052%come2voip,,To") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] netsock2.c: Using SIP RTP CoS mark 5
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] app_dial.c: Called SIP/1267012392572052%come2voip
[Sep 22 10:02:58] VERBOSE[14912][C-00000022] chan_sip.c: Got SIP response 503 "Service Unavailable" back from 216.250.131.144:5060
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] app_dial.c: SIP/come2voip-00000010 is circuit-busy
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] app_dial.c: Everyone is busy/congested at this time (1:0/1/0)
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:23] GotoIf("Local/12392572052%default-00000014;2", "0?50") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:24] GotoIf("Local/12392572052%default-00000014;2", "1?50") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx_builtins.c: Goto (default,12392572052,50)
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:50] NoOp("Local/12392572052%default-00000014;2", "leadgen Dialing Failover thru aka Customer: 12392572052") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:51] Dial("Local/12392572052%default-00000014;2", "SIP/12392572052%aka,,To") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] netsock2.c: Using SIP RTP CoS mark 5
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] app_dial.c: Called SIP/12392572052%aka
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] app_dial.c: SIP/aka-00000011 redirecting info has changed, passing it to Local/12392572052%default-00000014;2
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] app_dial.c: SIP/aka-00000011 is busy
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] app_dial.c: Everyone is busy/congested at this time (1:1/0/0)
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:52] GotoIf("Local/12392572052%default-00000014;2", "0?55") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:53] GotoIf("Local/12392572052%default-00000014;2", "0?55") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [12392572052%default:54] Hangup("Local/12392572052%default-00000014;2", "") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Spawn extension (default, 12392572052, 54) exited non-zero on 'Local/12392572052%default-00000014;2'
[Sep 22 10:02:58] WARNING[8632][C-00000022] func_hangupcause.c: Information type not recognized (SIP/come2voip-00000010,tech)
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] pbx.c: Executing [h%default:1] AGI("Local/12392572052%default-00000014;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----19-----BUSY---------------)") in new stack
[Sep 22 10:02:58] VERBOSE[8632][C-00000022] res_agi.c: <Local/12392572052%default-00000014;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0



Is there any way for me to capture the no routes available status and try the other carriers


vicidial Version 2.14-730A SVN 3591 DB schema version 1657 asterisk version 13.38.2-vici

I have a 4 machine cluster
Database/ WEB / Dialer machine dual: quad core Xeon 2.67 GHz 48GB mem / Dialer dual: dual core Xeon 2.80 GHz 8GB mem / dialer core i5 3.0 GHz 4GB mem / dialer core-2 duo 2.93GHz 3GB mem
.. all machines have 2 nic's.. one internal and 1 external for traffic.