Solved: Wrong url link for call recordings

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Solved: Wrong url link for call recordings

Postby Joss2103 » Fri Dec 17, 2021 9:33 pm

VERSION: 2.14-583a
BUILD: 161226-2224
Asterisk 11.22.0-vici
SO: Centos 6

Hello guys. I have a problem with the URL link for call recordings.

I have an external drive connected to my server for audio recordings, so i just run this command: /usr/src/astguiclient/trunk/install.pl to modify the monitorDONE path, from /var/spool/asterisk/monitorDONE to my partition /mnt/block/recordings/monitorDONE. The recordings are being stored in the partition but when I try to download the recordings from a specific agent in the Team Performance Detail I got this message:

The requested URL /RECORDINGS/MP3/.....-all.mp3 was not found on this server.

How can I fix this? I only changed the monitorDONE path.
Joss2103
 
Posts: 99
Joined: Wed Jul 22, 2020 3:20 pm

Re: Solved: Wrong url link for call recordings

Postby carpenox » Fri Jan 07, 2022 3:52 am

Change the recordings path in the alias for apache
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
carpenox
 
Posts: 2230
Joined: Wed Apr 08, 2020 2:02 am
Location: Coral Springs, FL


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 75 guests