CID GROUP user permissions

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CID GROUP user permissions

Postby dreedy » Fri Nov 19, 2021 9:16 am

Hello everyone,

I am trying to restrict a manager to have access to specific items. I that persons ADMIN INTERFACE OPTIONS. I do not see a way to give her permissions to change the CID_GROUP.

What option would i need to give her access to so that she can remove a telephone number from the outbound route?


Thanks.
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Re: CID GROUP user permissions

Postby carpenox » Sat Nov 20, 2021 7:43 am

AGC Admin Access

Image
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Re: CID GROUP user permissions

Postby dreedy » Mon Nov 22, 2021 9:17 am

Thanks for the reply,

I do have that setting already allowed for the admin. The problem is that she cannot click into the group. and see anything. This is were the numbers would be listed.
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Re: CID GROUP user permissions

Postby carpenox » Mon Nov 22, 2021 6:03 pm

Give did permissions as well
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Re: CID GROUP user permissions

Postby dreedy » Wed Dec 01, 2021 9:12 am

I check her setting and she has that also but no good.
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Re: CID GROUP user permissions

Postby carpenox » Wed Dec 01, 2021 11:31 am

so try applying all perms and check if she hasaccess that way, if she does, remove all the ones u dont want her to have until u find the perm that gives it
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Re: CID GROUP user permissions

Postby callcentertech » Mon Dec 13, 2021 1:55 pm

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