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CID GROUP user permissions

PostPosted: Fri Nov 19, 2021 9:16 am
by dreedy
Hello everyone,

I am trying to restrict a manager to have access to specific items. I that persons ADMIN INTERFACE OPTIONS. I do not see a way to give her permissions to change the CID_GROUP.

What option would i need to give her access to so that she can remove a telephone number from the outbound route?


Thanks.

Re: CID GROUP user permissions

PostPosted: Sat Nov 20, 2021 7:43 am
by carpenox
AGC Admin Access

Image

Re: CID GROUP user permissions

PostPosted: Mon Nov 22, 2021 9:17 am
by dreedy
Thanks for the reply,

I do have that setting already allowed for the admin. The problem is that she cannot click into the group. and see anything. This is were the numbers would be listed.

Re: CID GROUP user permissions

PostPosted: Mon Nov 22, 2021 6:03 pm
by carpenox
Give did permissions as well

Re: CID GROUP user permissions

PostPosted: Wed Dec 01, 2021 9:12 am
by dreedy
I check her setting and she has that also but no good.

Re: CID GROUP user permissions

PostPosted: Wed Dec 01, 2021 11:31 am
by carpenox
so try applying all perms and check if she hasaccess that way, if she does, remove all the ones u dont want her to have until u find the perm that gives it

Re: CID GROUP user permissions

PostPosted: Mon Dec 13, 2021 1:55 pm
by callcentertech