call redirection is not heard

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call redirection is not heard

Postby Joss2103 » Tue Nov 16, 2021 3:12 pm

Hello, very good afternoon, I have a vicidial blaster that when sending it is heard perfectly, but clients tell me that when redirecting said blaster to the number provided by them, it is not possible to hear the person I called, what problem may be causing this, I hope you can help me, thank you.
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Re: call redirection is not heard

Postby callcentertech » Tue Dec 14, 2021 12:21 am

Looks like the NAT issue but only if your configurations are correct. Post your technical details and I and advise you further.
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