"Horizontal" calling.

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"Horizontal" calling.

Postby jere8w » Wed Nov 03, 2021 11:40 am

Hello,

My name is Jeremy.

I have a question, how can I make my outbound campaigns make horizontal callings? (I don't know if its the right term).

For example, each lead has 3 numbers, and I want it to first call a lead and its three numbers before moving on to the next lead.

How can I configure the campaign like this?

Greetings,

Jeremy.
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Re: "Horizontal" calling.

Postby carpenox » Wed Nov 03, 2021 11:10 pm

enable alt dialing
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
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Re: "Horizontal" calling.

Postby callcentertech » Mon Dec 13, 2021 3:29 pm

Use Alt Dialing.

You can also use Address 3 field as thrid number for the same lead
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