Custom Fields list download

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Custom Fields list download

Postby c20xh2 » Thu Jun 25, 2020 12:58 pm

VERSION: 2.14-741a
BUILD: 200318-1330

Hey guys,

Is it normal that I don't have any data in my custom fields when I download my list ? Headers are there but 0 data.

The entry is there in vicidial_lists_custom in the DB.
Fields and data are present in vicidial_lists_fields and on the agent page.
Table custom_3001 is present with data in the DB.

What am I missing ?
c20xh2
 
Posts: 95
Joined: Mon Feb 20, 2017 2:28 am

Re: Custom Fields list download

Postby williamconley » Thu Jun 25, 2020 2:32 pm

"when i download my list" is a bit vague. method of download? (URL without the domain for instance) plus any options you may have chosen on the web page.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Re: Custom Fields list download

Postby c20xh2 » Mon Jun 29, 2020 12:55 pm

Sorry William, I should have added more details.

I create my list using
Code: Select all
http://192.168.1.208/vicidial/admin.php?ADD=111


Then I copy my custom fields using
Code: Select all
http://192.168.1.208/vicidial/admin_lists_custom.php?action=COPY_FIELDS_FORM


From there I load the list using
Code: Select all
http://192.168.1.208/vicidial/admin_listloader_fourth_gen.php
with a custom layout to map my custom fields.

Everything works perfectly, the only issue I have is that if I use
Code: Select all
http://192.168.1.208/vicidial/list_download.php?list_id=3002
the custom fields headers are there but not the data.
c20xh2
 
Posts: 95
Joined: Mon Feb 20, 2017 2:28 am

Re: Custom Fields list download

Postby williamconley » Fri Jul 10, 2020 9:39 am

Just tested in VERSION: 2.14-665a (which is before your version) and the two custom fields appeared with the "Field Label" as the column header for each of the fields and the data populated in those fields.

I'd try a limited test with simple names and simple data to be certain it's not merely a technical glitch related to your field names or data in an otherwise fully-functional system.

Of course, if you've upgraded the system, it could be a version conflict. Sometimes version issues don't appear in many places. And consider checking your apache log to see if an error or warning was tossed during the creation of the download file.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20018
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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