Custom Fields Script Variables

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Custom Fields Script Variables

Postby hansg » Wed Feb 12, 2020 9:10 am

Hi,

I am trying to insert custom fields into the script tab.

Custom fields are currently filled out in the form as normal. I want the information from those custom fields to appear in the script for any future calls to this customer.

I have tried --A--Homeower--B-- (this is one of my custom field labels). it doesnt work, script just displays "--A--Homeower--B--"

Is there a way of doing this?

Can anyone help here or is it not possible?
Dual Core - 4GB DDR3 - 80GB SSD
Vicibox 9
VERSION: 2.14-751a
BUILD: 200425-0949
SSL Installed
hansg
 
Posts: 129
Joined: Wed May 11, 2016 8:56 pm

Re: Custom Fields Script Variables

Postby williamconley » Wed Mar 04, 2020 8:54 pm

Did you read the Vicidial Manager's Manual on this topic?

Did you use the Field Label or the Field Name in your attempt?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20018
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 76 guests