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Cant hangup calls ratio

PostPosted: Sat Nov 09, 2019 8:20 am
by jboxxx
Hello, I installed Vicibox 9 on my Centos server, everything fine installation but for some reason when I upload leads into campaign, the calls work but the line bugs out and I cant hang up the call.

I get Customer Time: NaN and hangup button doesnt work. I tried reinstalling, still the same bug, any idea?

I am new to vicidial

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Re: Cant hangup calls ratio

PostPosted: Sat Nov 09, 2019 9:23 am
by mflorell
upgrade to the latest svn/trunk revision, there was a recent bug that was fixed a couple days ago.

Re: Cant hangup calls ratio

PostPosted: Sat Nov 09, 2019 2:55 pm
by jboxxx
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is this how I do it? I am new to vicidial

Re: Cant hangup calls ratio

PostPosted: Sat Nov 09, 2019 3:54 pm
by mflorell
That should work, just install from 'trunk':
> cd trunk
> perl install.pl

Re: Cant hangup calls ratio

PostPosted: Sat Nov 09, 2019 4:23 pm
by jboxxx
Okay, I think the svn upgrade fixed it, thank you very much, appreciate it.

Re: Cant hangup calls ratio

PostPosted: Sat Nov 09, 2019 4:36 pm
by jboxxx
The previous problem seems fixed but now the campaign lost all its data for some reason.

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Any idea?

Re: Cant hangup calls ratio

PostPosted: Sat Nov 09, 2019 5:43 pm
by rmcallister
i did this same issue too and noticed there a error under system settings
"DB Schema Version: 1578 WARNING: Code expects different schema: 1579"

Re: Cant hangup calls ratio

PostPosted: Sat Nov 09, 2019 7:18 pm
by jboxxx
Okay I found solution, upgrade DB 2.12 and works fine.

Re: Cant hangup calls ratio

PostPosted: Sat Nov 09, 2019 7:34 pm
by rmcallister
can you tell me the command you used?
i did # mysql -u root asterisk < /usr/src/astguiclient/trunk/extras/upgrade_2.12.sql
but that gives me errors
ERROR 1060 (42S21) at line 5: Duplicate column name 'meetme_enter_login_filename'

Re: Cant hangup calls ratio

PostPosted: Sat Nov 09, 2019 7:55 pm
by rmcallister
RESOLVED! i just opened the file in mysql workbench ran everything and ignored errors. im sure there is a better way but that worked for me.