Too many no answers

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Too many no answers

Postby nitz2005 » Fri Sep 20, 2019 11:49 am

So my agent send me the repoert for the last 1:40 hours that she was working today - and this is most of what we get since we started the campaign:


appt- 0
prospect/cb- 0
no answer- 114
disc- 19
rent- 7
wrong person- 7
wrong address-7
hung up- 5
do not call- 4
not int- 8.

Isn't vicidial suppose to filter the no answer and get my agent mostly to live people / sometimes miss and get voice call?
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Re: Too many no answers

Postby ambiorixg12 » Fri Sep 20, 2019 7:37 pm

NOANSWER: No answer. The dial command reached its number, the number rang for too long, then the dial timed out.

increase the dial timeout option on your campaing settings
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Re: Too many no answers

Postby GenXOutsourcing » Mon Sep 23, 2019 7:24 am

Check your CLI and see why no answers. Congestion? VOIP provider not responding? Bad data?

Too many things could be without more info.
Built too many to count, Centos7 Scratch install, Opensuse Scratch install, Centos8 Scratch install, etc.
Dual 8 core/32gb RAM/500gb SSDs
SVN Version:3440
VERSION: 2.14-812a
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Re: Too many no answers

Postby gequiros » Tue Jan 31, 2023 8:50 am

We are a carrier / VoIP Provider using Stir Shaken Technology, give us a try and you will see results for yourself, in order to get best quality and NO FAS, you will need:

- Good Caller IDs ( Either get ours for Token A or bring yours for Token B )
- Use Rotation of caller IDs to not get them flagged so fast
- Remove DNC numbers from your list ( we can do it for free, this will burn DIDs faster )
- And we can guide you thru a process of what we have seen worked and help other customers to increase ASR

We can help you guys and point in to the right direction

Please, NO FRAUD and NO SCAM TRAFFIC !!!

Please contact us, try and you won't get disappointed

Come 2 VoIP
info@come2voip.com
Phone / WhatsApp: +1-305-209-4241
Skype: Come2VoIP-USA
Vicibox / ISO

1 x DataBase
1 x Archive
1 x Web
Many dialers

www.Come2VoIP.com
Skype: Come2VoIP-USA
WhatsApp: +1-305-320-1786
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