Team,
After letting the agent view the call log, now I'm not able to disable it. if go to the User Group and under Agent Call Log View: select N. it won't disable that option for me.
Has anyone had this issue before or something similar?
Agent Call log View
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
3 posts
• Page 1 of 1
Agent Call log View
by ghernandez » Wed Aug 14, 2019 10:17 am
- ghernandez
- Posts: 46
- Joined: Thu Jul 04, 2019 7:01 am
Re: Agent Call log View
by williamconley » Wed Aug 21, 2019 1:37 am
ghernandez wrote:Never mind it was a user error.
You forgot to make the agent log out and back in, didn't you? lol (been there!)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
- williamconley
- Posts: 20019
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
3 posts
• Page 1 of 1
Who is online
Users browsing this forum: Google [Bot] and 144 guests