Call times

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Call times

Postby Basemmansor66 » Fri Apr 12, 2019 10:13 am

Hello dears,

Can i know how can i set call times from 9 AM to 5 PM then from 7 PM to 12 AM?

Regards.
Basemmansor66
 
Posts: 4
Joined: Tue Apr 09, 2019 5:42 am

Re: Call times

Postby williamconley » Fri Apr 12, 2019 10:46 am

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) This is not a "General Discussion". This is a Support request. Moving thread to support. Please read the stickies on any forum board before posting.

4) The closest approximation of this would be to change the call times around 6PM from 9-5 to 7-Midnight. Vicidial doesn't support multiple call times on a single campaign or within a single call times definition. If you set an automated process to make this change at 6PM (and to set it back after midnight), however, you may get a good result.
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
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williamconley
 
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Re: Call times

Postby Basemmansor66 » Fri Apr 12, 2019 10:57 am

Hello,

this is the requirements

VERSION: 2.14-585a
BUILD: 170114-1356

to be specified, i need to stop auto dial on a list for this period from 5 PM till 7 PM automatically everyday

is there a solution for that?

Thanks in advance
Basemmansor66
 
Posts: 4
Joined: Tue Apr 09, 2019 5:42 am

Re: Call times

Postby williamconley » Fri Apr 12, 2019 11:17 am

you could do that with a filter. if the time is between 5-7 and the list id = 'bad list' ignore the leads.
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
williamconley
 
Posts: 18579
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Call times

Postby Basemmansor66 » Fri Apr 12, 2019 11:22 am

could you please type the filter?
Basemmansor66
 
Posts: 4
Joined: Tue Apr 09, 2019 5:42 am

Re: Call times

Postby Basemmansor66 » Fri Apr 12, 2019 11:47 am

Thank you i made it and it's working perfectly
Basemmansor66
 
Posts: 4
Joined: Tue Apr 09, 2019 5:42 am

Re: Call times

Postby williamconley » Thu Apr 18, 2019 12:04 am

who sent you the filter? give credit to whoever it was! 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
williamconley
 
Posts: 18579
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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