possible robo-killer?

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possible robo-killer?

Postby roljac » Fri Mar 22, 2019 12:25 pm

I'm seeing this over and over again for the first time.... I'm doing an outbound survey (robo-call). Could this be the result of the robo-killer apps?


AMD: Channel [SIP/enterprise-telecom-000047f5]. Word detected. iWordsCount:1
[Mar 22 13:15:35] -- AMD: Channel [SIP/enterprise-telecom-000047f5]. Detected Talk, previous silence duration: 1380
[Mar 22 13:15:35] -- AMD: Channel [SIP/enterprise-telecom-000047d7]. Word detected. iWordsCount:2
[Mar 22 13:15:35] -- AMD: Channel [SIP/enterprise-telecom-000047a8]. ANSWERING MACHINE: silenceDuration:2000 initialSilence:2000
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Re: possible robo-killer?

Postby zenithbsolutions » Thu Mar 28, 2019 1:37 am

HI,

Its an Answering Machine Detected.
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Re: possible robo-killer?

Postby williamconley » Wed May 22, 2019 6:08 pm

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) As noted by zenithbsolutions, this is jut the AMD application in your server doing its job. If you check the possible values for the campaign "Routing Extension", you'll find that there is an option for AMD and an option for Survey and an option for BOTH. You are apparently using BOTH.

8-)
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Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Re: possible robo-killer?

Postby ambiorixg12 » Tue May 28, 2019 1:42 pm

For me doesn't make sense to enable AMD if you're doing Survey campaign, because at the end if is a human and if is interested he will press the key, enabling AMD it is just add more load to the server
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