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DONEM Status?

PostPosted: Tue Mar 05, 2019 6:54 pm
by roljac
I've just seen this pop up on a lead for the first time just before I dispo'ed it to SALE. The reps are asking me what it means. Can someone help me with an answer?

Re: DONEM Status?

PostPosted: Wed Mar 06, 2019 6:13 am
by mflorell
It's a hard-coded internal temporary in-between status that should not stick to a lead unless something goes wrong with the agent screen as it's processing a function at the end of a call.