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Inbound Drop number to voice mail is not working

PostPosted: Mon Oct 01, 2018 7:17 am
by santhuarnold
Hi.
AM just trying to transfer inbound the timeout call to Voicemail. I have made some below setting but not working.
Created the voice mail ID-1001
Ingroup:
Drop Call Seconds: 20
Drop Action: VOICEMAIL
Drop Exten : 8307
Voicemail : 1001


After time out calls are not transferring to Voicemail.
Kindly help.

Thanks in Advance.
San

Cluster server : Vicibox-6.0.4: VERSION: 2.12-549a : BUILD: 160404-0940:

Re: Inbound Drop number to voice mail is not working

PostPosted: Mon Oct 01, 2018 7:21 am
by santhuarnold
Logs:

[Sep 27 13:43:58] -- Executing [6202504@trunkinbound:1] AGI("SIP/ttbuc-0001ed5b", "agi-DID_route.agi") in new stack
[Sep 27 13:43:58] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[Sep 27 13:43:58] -- <SIP/ttbuc-0001ed5b>AGI Script agi-DID_route.agi completed, returning 0
[Sep 27 13:43:58] -- Executing [99909*12***DID@default:1] Answer("SIP/ttbuc-0001ed5b", "") in new stack
[Sep 27 13:43:58] -- <SIP/kotak-0001ed50> Playing 'nine.slin' (language 'en')
[Sep 27 13:43:58] -- Executing [99909*12***DID@default:2] AGI("SIP/ttbuc-0001ed5b", "agi-VDAD_ALL_inbound.agi") in new stack
[Sep 27 13:43:58] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Sep 27 13:44:20] -- <SIP/ttbuc-0001ed5b>AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
[Sep 27 13:44:20] -- Executing [850266666666661001@default:1] Dial("SIP/ttbuc-0001ed5b", "IAX2/APPWEB-1:test@10.128.8.158:4569/850266666666661001,99,oT") in new stack
[Sep 27 13:44:20] -- Called IAX2/APPWEB-1:test@10.128.8.158:4569/850266666666661001

Re: Inbound Drop number to voice mail is not working

PostPosted: Mon Oct 01, 2018 9:01 am
by santhuarnold
Issue resolved..
Its a multiple server environment, changed Active Voicemail Serve: to current server in System setting and its working fine.