[RESOLVED] phone login and password are not active in system

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[RESOLVED] phone login and password are not active in system

Postby streetboy » Wed Sep 26, 2018 8:53 pm

Hi,

Am using
Vicidial: VERSION-2.14-691a BUILD: 180924-1731
Asterisk: 14.7.7
Mysql: Server version: 5.6.41 MySQL Community Server (GPL)
Followed Scratch installation of Vicidial
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When am trying to logging into Agent Web Page
1 - Phone Login (username=1001, password=1234)
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2- Campaign Login (Username=6666, password=1234)
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3- Login Error
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=======================================================
USERS RECORD Settings
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CAMPAIGN SETTINGS
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am trying to login to agent page to make a test call to/from the soft phone that is configured and already registered with asterisk...but am not able to it..it is giving Phone User Login Error...am I missing something...can you help me with it.

Thanks, Ali
Last edited by streetboy on Tue Oct 09, 2018 8:33 pm, edited 1 time in total.
streetboy
 
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Re: [HELP] phone login and password are not active in system

Postby jmathew » Mon Oct 01, 2018 9:56 am

If you can check, you have created the phone ids as per the credentials that you have entered in agent login.
You can find them here. Admin>>Phones>>Add A New Phone
jmathew
 
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Re: [Resolved] phone login and password are not active in sy

Postby streetboy » Tue Oct 09, 2018 8:32 pm

Thanks it worked...the problem was the logins that i was creating
streetboy
 
Posts: 39
Joined: Tue Sep 25, 2018 1:21 pm


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