vicidial_dmtf_log empty table

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vicidial_dmtf_log empty table

Postby muyousif » Thu Sep 13, 2018 2:06 pm

Hi,

My vicidial_dtmf_log table is empty and no dtmf event data is being updated in this table. I see Asterisk_listen session is running and showing all events but for some reason no dtmf data is logged in that table. Is there any special config need to turn on?

Thanks.

VERSION: 2.14-685a
BUILD: 180825-2100
ViciBox v.6.0.3 | VERSION: 2.14-685a BUILD: 180825-2100| Asterisk 1.8.29 | Cluster: 1 DB: 16Core@2.67GHz 16RAM | 1 WEB: 8Core@2.50GHz 16RAM | 8 Tel: QuadCore@2.93GHz 8RAM
muyousif
 
Posts: 119
Joined: Wed May 14, 2014 5:29 am

Re: vicidial_dmtf_log empty table

Postby muyousif » Fri Sep 14, 2018 12:47 pm

Any idea please?
ViciBox v.6.0.3 | VERSION: 2.14-685a BUILD: 180825-2100| Asterisk 1.8.29 | Cluster: 1 DB: 16Core@2.67GHz 16RAM | 1 WEB: 8Core@2.50GHz 16RAM | 8 Tel: QuadCore@2.93GHz 8RAM
muyousif
 
Posts: 119
Joined: Wed May 14, 2014 5:29 am

Re: vicidial_dmtf_log empty table

Postby muyousif » Sat Sep 15, 2018 1:05 pm

Ok I was able to solve this issue. Actually asterisk was not generating/passing dtmf events to listencron asterisk manager user. I had to add dtmf in asterisk manager file for cron and listencron users which solved the issue.

[cron]
secret = 1234
read = system,call,log,verbose,command,agent,user,originate,dtmf
write = system,call,log,verbose,command,agent,user,originate,dtmf

[listencron]
secret = 1234
read = system,call,log,verbose,command,agent,user,dtmf
;read = all
write = command
ViciBox v.6.0.3 | VERSION: 2.14-685a BUILD: 180825-2100| Asterisk 1.8.29 | Cluster: 1 DB: 16Core@2.67GHz 16RAM | 1 WEB: 8Core@2.50GHz 16RAM | 8 Tel: QuadCore@2.93GHz 8RAM
muyousif
 
Posts: 119
Joined: Wed May 14, 2014 5:29 am


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